error message (performed illegal operation) when trying to log on to wmconnect

[auctionannie39]

i installed wmconnect on my comp. windows 98.  when i try to log on i get an error message(you have performed an illegal operation and the details say kernel32.dll at 0167:bff7al38.  i have run scan disk, defragmented, reinstalled program and everything i can think of.  deleted cookies, temp files.  called wmconnect and everything they told me didnt work.  the last piece of worthless advice said i needed higher than ie6.2800, which is impossible because msn doesnt any longer support win. 98.  please can anyone help.

[Deerpark]

Umm could you please tell us what wmconnect is... because I'm getting a couple of different services and programs when I search for "vmconnect".

[auctionannie39]

that is walmart connect. it is a netscape server

[patio]

It may be because Win98 came before Wal-Mart...
Did you check the program requirements as to what OS it works on ? ?

[auctionannie39]

i dont know what an OS is.  how do i check that?  i am not too comp. savvy.

[patio]

Sorry bout that...
OS = Operating System.
Read the documentation on the wmconnect software and make sure it will run on Windows 98

[auctionannie39]

i have talked to the wmconnect technical people and they know i have windows 98 and they see no problem with that.however everything they have told me to do has not worked. 

[patio]

OK if they say it runs on Win98 providing they know what they are talking about then it should run...
Are there any other problems with Win98 at the moment ?
Do other programs create error messages or just this one ?

It may be an issue with Win98 itself so post back and let us know.

Is WalMart your internet provider ? ?

[auctionannie39]

i am using netzero right now.  dont like it, but it gets me on line.  wmconnect is the only program i am having trouble with. i have called them alot!!!!!!!!!!!!!!!!! they have made several suggestions. none of which worked the last one was to update ie from ie 6 to ie 7, which i cant do because no support for windows 98.  they gave me a bogus 800 no. for microsoft.  i called it for three days straight it was a constant busy signal.  the reason i want their service is because my husband likes it and has no trouble with it, but i really cant afford 2 servers.  my hubby has windows xp.  i am a senior citizen and we live on a limited income.  anyway any suggestion would be appreciated.  i thought aabout reinstalling windows 98, but i am not too comp savvy and really dont know how to do that or would it even help if i did.

[patio]

If you are considering re-installing Win98 then you have to consider what data you want to save from that machine and how you are going to do it...
Most common things to consider would be text files, photos E-mail content address books etc.
All these will be gone with a re-install so let us know...

[2k_dummy]

Have you tried using any other browser? Netscape or any of the Mozilla browsers should work.