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Author Topic: can't remove programme with add/remove on windows xp control panel  (Read 6229 times)

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marguer1

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can't remove programme with add/remove on windows xp control panel
« on: September 13, 2007, 01:40:36 PM »
I have this programme which i can't remove using add/remove on control panel.when i click add/remove the error message"invalid install.log .file" appears. Would be grateful for any help to resolve this problem.
regards marguer1 :'( :'(

mektek



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    Re: can't remove programme with add/remove on windows xp control panel
    « Reply #1 on: September 13, 2007, 03:41:22 PM »
    What is the program you are trying to remove?

    If it is not fully installed with an uninstaller you could try re-installing it fully then unistalling it.
    Tiggered - adj : It's been tiggered
    A computer that was working until tinkering broke it

    programming_pat



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      Re: can't remove programme with add/remove on windows xp control panel
      « Reply #2 on: September 13, 2007, 04:45:43 PM »
      The install log could be corrupted or even accidentially deleted. i agre with reinstalling then uninstalling.

      SuperDave

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      Re: can't remove programme with add/remove on windows xp control panel
      « Reply #4 on: September 13, 2007, 05:59:38 PM »
      Download and use unlocker.

      http://www.majorgeeks.com/Unlocker_d4660.html

      Read the ReadMe text for simple instructions on
      how to use.
      Sorry,The USA has ruined the language The United Kingdom loaned us. We do our best not to type gibberish. I Hope you can forgive us.

      marguer1

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      Re: can't remove programme with add/remove on windows xp control panel
      « Reply #5 on: September 14, 2007, 01:08:52 PM »
      What is the program you are trying to remove?

      If it is not fully installed with an uninstaller you could try re-installing it fully then unistalling it.

      The programme I am having bother with is Magix photos on cd and dvd deluxe 6.I t has magix photo clinic ,magix photo manager2007 and magix music manager 2006 all on the disc.when i try to run the music manager it starts to run then stops.I can remove all the programmes with add/remove on control panel but when I try to uninstall music manager 2006 ,the message "invalid install log file" appears. tried installing programmes again,but to no avail
      I am running windows xp service pack 2.I loaded this disc on my laptop with no problems.
      would be grateful for some help ::) :'(

      mektek



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        Re: can't remove programme with add/remove on windows xp control panel
        « Reply #6 on: September 14, 2007, 01:30:38 PM »
        Music Manager did not fully install which is why it didn't work properly.

        You need to reinstall it fully so that it can fully uninstall. There is a part of the program that lets it uninstall properly that obviously didn't get put on the first time.

        You need to reinstall this program and it should install with all the parts,  including the part that will let you uninstall it properly this time.

        I know it seems slightly odd to reinstall it to be able to uninstall it but this method does work most times.

        Try this first and let us know. If not then we'll look at the alternative ways to get rid of it for you.
        « Last Edit: September 14, 2007, 01:48:03 PM by mektek »
        Tiggered - adj : It's been tiggered
        A computer that was working until tinkering broke it

        marguer1

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        Re: can't remove programme with add/remove on windows xp control panel
        « Reply #7 on: September 16, 2007, 05:11:16 AM »
        Hello Mektek,
        Done as you suggested,reinstalled programme,when i ran disc system told me music manager was already installed,would i like to reinstall?Reinstalled programme ,system said it was successfully installed. double clicked the icon,the front page started to appear skins and lists loading the it disappeared.went to control panel,selected music manager 2006 ,clicked add/remove and up pops a window with(invalid install log file) inside.
        Help!!! ??? :'(
        Marguer 1.

        ale52



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          Re: can't remove programme with add/remove on windows xp control panel
          « Reply #8 on: September 16, 2007, 06:24:22 AM »
          Download and use unlocker.

          http://www.majorgeeks.com/Unlocker_d4660.html

          Read the ReadMe text for simple instructions on
          how to use.

          Alan <><  :D
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          mektek



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            Re: can't remove programme with add/remove on windows xp control panel
            « Reply #9 on: September 16, 2007, 06:27:07 AM »
            The program on the disk has an error it is not installing properly so won't uninstall properly

            The following is a free uninstaller that should allow you to get rid of "broken" programs

            http://www.download.com/Revo-Uninstaller/3000-2096_4-10727911.html?tag=lst-0-5
            Tiggered - adj : It's been tiggered
            A computer that was working until tinkering broke it

            marguer1

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            Re: can't remove programme with add/remove on windows xp control panel
            « Reply #10 on: September 21, 2007, 10:39:42 AM »
            Hello mektek,
            Thanks for your and everybodies help in trying to resolve this problem,I have installed and ran that revo -uninstaller,thought I had the problem cracked but half way through the uninstall process,that blasted message appeared again,(invalid install log file) then the uninstall froze.
            Kind regards Marguer1 :'( ???

            mektek



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              Re: can't remove programme with add/remove on windows xp control panel
              « Reply #11 on: September 21, 2007, 04:45:51 PM »
              I'm not quitting on this yet.

              It doesn't seem to install and therefore uninstall from the disk so we could try installing it from the link below and then uninstalling it again.

              http://www.download.com/MAGIX-Music-Manager-2006/3000-2141_4-10559350.html
              Tiggered - adj : It's been tiggered
              A computer that was working until tinkering broke it

              mektek



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                Re: can't remove programme with add/remove on windows xp control panel
                « Reply #12 on: September 21, 2007, 04:48:15 PM »
                Also it couldn't hurt to email Magix and tell them the problems you are having with the software. There is alink on the above download page. They may have a solution for the removal af their software.
                Tiggered - adj : It's been tiggered
                A computer that was working until tinkering broke it