Audio driver problem

[hidinu]

Hi , i have recently installed Windows XP. From then my audio drivers are working and its been showing as "No sound device installed"

Can u please help me out in this regard.

[The Saviour]

Have you tried the Add New Hardware Wizard?

[hidinu]

Yes i have tried Add new hardware wizard...

[hidinu]

The error message is showing as below

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

[street1 (RIP)]

Have you ran Everest to Identify your sound device?

Download-Everest-Here

[The Saviour]

You can also try uninstalling the drivers for your sound card and then try re-installing them.

It would be better, though if we knew who the manufacturer and model number of your sound card is.

[hidinu]

I hav downloaded everest, it has generated a report of all the hardware in my system, but i dint understand what to do with it....

[hidinu]

If i uninstall and reinstall the VIA AC'97 Audio Controller, the message is coming as:

"The software for this device is now installed, but may not work correctly.

This device cannot start(Code 10)"

What could be the problem?

[The Saviour]

Okay...let's start this process over...

Please give us the following information:

1)  Computer manufacturer and model...
2)  Original operating system installed on this machine...
3)  Is this a notebook or a desktop?
4)  Have you made any hardware changes to this computer since its purchase?

If you download, install and run Everest...it will give you information as to the specific hardware installed on your computer...but that won't be necessary if you can provide us with the information requested above.

If this computer is a custom build...is it using on-board sound or is there a separate sound card installed?

I'll wait for your response...

[Fed]

As above...

Download, unzip, install and run Everest Home Edition
Everest

Select Computer>Summary from the left hand screen.
Right click in the right hand screen & select Copy All
Paste the details in here.

[hidinu]

Here is the information provided by the everest software:

Field   Value
Computer   
Operating System   Microsoft Windows XP Professional
OS Service Pack   Service Pack 2
DirectX   4.09.00.0904 (DirectX 9.0c)
Computer Name   GENERAL-9F4D063
User Name   Admin
   
Motherboard   
CPU Type   Intel Pentium 4 506, 2666 MHz (20 x 133)
Motherboard Name   MSI 915GLM-V / 915GVM-V / MS-7091
Motherboard Chipset   Intel Grantsdale-G i910GL
System Memory   247 MB  (PC2700 DDR SDRAM)
BIOS Type   Award (09/08/05)
Communication Port   Communications Port (COM1)
Communication Port   Communications Port (COM7)
Communication Port   Printer Port (LPT1)
   
Display   
Video Adapter   Intel GMA 900
3D Accelerator   Intel GMA 900
   
Multimedia   
Audio Adapter   Intel 82801FB ICH6 - AC'97 Audio Controller [B-2]
   
Storage   
IDE Controller   Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
IDE Controller   Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Floppy Drive   Floppy disk drive
Disk Drive   HDS728080PLA380  (80 GB, 7200 RPM, SATA-II)
Optical Drive   HL-DT-ST DVDRAM GSA-4167B  (DVD+R9:8x, DVD-R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-RAM:5x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status   OK
   
Partitions   
C: (NTFS)   19634 MB (12244 MB free)
D: (FAT32)   19624 MB (3786 MB free)
E: (FAT32)   19624 MB (6816 MB free)
F: (NTFS)   19618 MB (9562 MB free)
Total Size   76.7 GB (31.6 GB free)
   
Input   
Keyboard   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse   PS/2 Compatible Mouse
   
Network   
Network Adapter   Silan SC92031 PCI Fast Ethernet Adapter  (60.243.160.185)
   
Peripherals   
Printer   Lexmark 510 Series
Printer   Lexmark Z52 Color Jetprinter
Printer   Send To OneNote 2007
USB1 Controller   Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB1 Controller   Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB1 Controller   Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB1 Controller   Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB2 Controller   Intel 82801FB ICH6 - Enhanced USB2 Controller [B-2]

[street1 (RIP)]

TryHere

[hidinu]

YES I GOT IT......... AFTER DOWNLOADING THE REALTEK AC97 AUDIO DRIVER PACKAGE.......

THANK YOU SO MUCH FOR EVERY ONE ON THE COMPUTER HOPE FORUM..........ESPECIALLY THE SAVIOUR, STREET1 AND FED............ THANK U ONCE AGAIN....

[street1 (RIP)]

We are glad you got it working friend.

[The Saviour]

Noce job, Robert...

Your're welcome, hidinu...