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Author Topic: Screen stucks at "Loading your personal settings". HELP please!!!  (Read 1888 times)

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eisha

    Topic Starter


    Rookie

    My laptop is able to boot up normally. But when I want to log in to my account, it stucks at "Loading your personal settings" screen. I waited for quite sometime but it is still stuck there and my profile is not uploaded. I tried many times. But discovered I am able to log in to administrator account and use it without problems. I had even done a system restore but it does not solve the problem. It was working fine till now. I had this problem before and had to reformat it. But I do not want to. Is there any way to solve this problem? Please help. I really need to access to this account. ???

    nickc1976



      Intermediate

      Re: Screen stucks at "Loading your personal settings". HELP please!!!
      « Reply #1 on: November 05, 2007, 09:02:37 AM »
      If you can log in to the administrator account then you should be able to resolve this.

      Log in as the admin, then open
      C:\Documents and Settings\your.username
      Select Tools > Folder Options > View
      Select "Show hidden files and folders"

      This folder contains all the information relating to your account. For the time being, you can access files this way.

      To resolve the problem, I would try renaming the folders in C:\Documents and Settings\your.username one at a time. Then log off, and try logging on again.

      eg. Rename "Application Data" to "Application Data Old"

      Log off administrator

      Log on as your.username

      If this fails

      Log on as administrator

      Rename "C:\Documents and Settings\your.username\application data old" back to C:\Documents and Settings\your.username\application data

      Repeat this process for each folder.
      http://www.pc-citadel.com - PC and Laptop repairs upgrades and customization

      eisha

        Topic Starter


        Rookie

        Re: Screen stucks at "Loading your personal settings". HELP please!!!
        « Reply #2 on: November 05, 2007, 10:49:49 PM »
        ohok. That's very tedious. But I will give it a try. Thanks.