Author Topic: Excel 2003 hyperlink problem SOLVED (Read 9084 times)

neljan · « **on:** February 15, 2008, 12:05:29 AM »

Hi

When I try to open a hyperlink in Excel 2003 I'm suddenly getting:

'This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.'

It happens with hyperlinks to webpages & also to items in the same workbook, so all hyperlinks.

It's happening to existing hyperlinks in previously working workbooks & new hyperlinks.

Thanks in advance for any help...

soybean · « **Reply #1 on:** February 16, 2008, 07:04:36 AM »

Do you own this computer or is it owned by your employer or someone else? Who is the system administrator?

neljan · « **Reply #2 on:** February 16, 2008, 07:06:43 AM »

I own the computer, it's a home computer of which I am the administrator.

soybean · « **Reply #3 on:** February 16, 2008, 07:30:14 AM »

This may not be the answer but I it may be related: http://support.microsoft.com/kb/890474

What Service Pack for Office 2003 do you have installed?

neljan · « **Reply #4 on:** February 16, 2008, 09:32:49 AM »

SP3

I found that help page aswell, but I don't think it will help as I think it's a fix for a different type of hyperlink problem.

I can find no reference to the error message I get in Windows support, very poor.

(hey thanks for your help anyway)

neljan · « **Reply #5 on:** February 23, 2008, 04:28:39 AM »

soybean · « **Reply #6 on:** February 23, 2008, 08:04:15 AM »

I did some searching but haven't found anything specifically dealing with your problem. You might join http://www.excelforum.com/ and/or http://www.mrexcel.com/forum/index.php and post your question there, too.

neljan · « **Reply #7 on:** February 23, 2008, 08:07:30 AM »

Thanks Soybean, I appreciate your time.

I've contacted MS about the problem aswell & they say I should recieve a reply within 24hrs.

I'll check out that forum too, thanks again.

neljan · « **Reply #8 on:** February 26, 2008, 05:14:20 AM »

Ok, Micros$ft advised me to remove/reinstall office completely which didn't work.

Then, they advised me to reset IE which worked.

Don't quite understand why IE would be interfering with Excel but there you go. Yeah, hyperlink to the web maybe but within the same workbook? strange.

There you go guys, just incase someone else has the same problem.

Thanks again Soybean

soybean · « **Reply #9 on:** February 26, 2008, 07:51:02 AM »

Quote from: neljan on February 26, 2008, 05:14:20 AM

There you go guys, just incase someone else has the same problem.

Thanks for posting back with that info. Can you post one more time and say what version of IE you're using and what part did you reset? With IE 7, the Security tab in Tools, Internet Options, has a button for "Reset all zones to default level". And then, the Advanced panel has also has a Reset button.

neljan · « **Reply #10 on:** February 26, 2008, 01:43:33 PM »

IE7 & the advanced tab reset.

Hope that helps

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