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Author Topic: please help me i m have trouble with computer  (Read 6175 times)

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seamore

  • Guest
please help me i m have trouble with computer
« on: February 25, 2008, 03:41:24 PM »
i have just reformatted my hard drivers for clean system .. Days later I'm finding popups asking me to scan and download programs to help me clean my system  i know there is  trouble some were but cant find so I'm looking for your help i have done all the log files and sending them in this post   again thank you for looking and helping

css4[1];C:\Documents and Settings\Hillary\Local Settings\Temporary Internet Files\Content.IE5\0DKIM07Z;Trojan.Virtumod.274;Deleted.;
ptch[1];C:\Documents and Settings\Hillary\Local Settings\Temporary Internet Files\Content.IE5\HW5XQWLB;Trojan.Virtumod.269;Deleted.;
ptch[2];C:\Documents and Settings\Hillary\Local Settings\Temporary Internet Files\Content.IE5\HW5XQWLB;Trojan.Virtumod.269;Deleted.;
css4[1];C:\Documents and Settings\Susie\Local Settings\Temporary Internet Files\Content.IE5\0DKIM07Z;Trojan.Virtumod.274;Deleted.;
ptch[1];C:\Documents and Settings\Susie\Local Settings\Temporary Internet Files\Content.IE5\B262KEVR;Trojan.Virtumod.269;Deleted.;
css4[1];C:\Documents and Settings\Tera\Local Settings\Temporary Internet Files\Content.IE5\0DKIM07Z;Trojan.Virtumod.274;Deleted.;
tk58[1].exe;C:\Documents and Settings\Tera\Local Settings\Temporary Internet Files\Content.IE5\HW5XQWLB;Trojan.StartPage.19993;Deleted.;
A0000678.exe;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP11;Trojan.DownLoader.24715;Deleted.;
A0002239.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP24;Trojan.Virtumod.240;Deleted.;
A0003239.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP28;Trojan.Virtumod.240;Deleted.;
A0003241.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP28;Trojan.Virtumod.272;Deleted.;
A0003343.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP31;Trojan.Virtumod.274;Deleted.;
A0004541.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP37;Trojan.Virtumod.274;Deleted.;
A0004773.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004774.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004775.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004778.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004779.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004780.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004781.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004783.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004784.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004786.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004787.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004788.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004789.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
A0004790.dll;C:\System Volume Information\_restore{9AD0FAB8-E351-444F-9153-EBCF5E418524}\RP38;Trojan.Virtumod.269;Deleted.;
rjwopojh.dll;C:\WINDOWS\system32;Trojan.Virtumod.260;Deleted.;
nGpxx182328.exe;C:\WINDOWS\system32\nGpxx18;Trojan.DownLoader.24715;Deleted.;





[file cleanup - saving space - attachment deleted by admin]

evilfantasy

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Re: please help me i m have trouble with computer
« Reply #1 on: February 25, 2008, 04:00:03 PM »
Download Vundofix.exe to your desktop.

  • Double-click VundoFix.exe to run it.
  • Put a check next to Run VundoFix as a task.
  • You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
  • When VundoFix re-opens, click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will shutdown your computer, click OK.
  • Turn your computer back on.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears at reboot.

Please let Vundo finish, sometimes it can take multiple passes

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Download SDFix.exe and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following:

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard).
  • Finally add the contents of the Report.txt in your next post.
.
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Run a new Hijackthis scan and post the log also.

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Next post please add
Vundofix log
SDFix log
Hijackthis log

seamore

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Re: please help me i m have trouble with computer
« Reply #2 on: February 25, 2008, 06:15:25 PM »
here are the logs  you asked for   
again thanks so very much on helping out 
i cant tell you what this means to me  thanks again

[file cleanup - saving space - attachment deleted by admin]

evilfantasy

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Re: please help me i m have trouble with computer
« Reply #3 on: February 25, 2008, 09:08:39 PM »
Download OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Double-click OTMoveIt2.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    Code: [Select]
    C:\WINDOWS\system32\bpepdgko.dll
  • Return to OTMoveIt2, right click in the "Paste Standard List of Files/Folders to Move" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt2
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

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Next post
OTMoveIt log

seamore

  • Guest
Re: please help me i m have trouble with computer
« Reply #4 on: February 26, 2008, 01:45:44 AM »
OTMoveIt log


File/Folder C:\WINDOWS\system32\bpepdgko.dll not found.
 
OTMoveIt2 v1.0.20 log created on 02262008_034434


is this dll file important when i start windows it say run file error and i click OK then all seem fine

evilfantasy

  • Malware Removal Specialist
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Re: please help me i m have trouble with computer
« Reply #5 on: February 26, 2008, 01:51:38 AM »
No it is part of the problem.


This scanner works with Internet Explorer only
Go to the BitDefender Online Scanner
Click I Agree to the license and then install the ActiveX control.
Please DO NOT change the Scanning Options.
That will make your logs huge and we don't need to see clean files.

Select Start Scan to begin.
This scan can take a while so please be patient and let it complete.


Once Bitdefender completes the scan:
Click-on the Detected Problems tab.
Then select Click here to export the scan report



When the window comes up to save the report, change the Save as type: box to:
Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click Save



This will save a file named bdscan.txt. I would suggest saving it to the Desktop so you can easily find it.
(take notice of where you save it so you can find it later)

This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html.

If you do not follow these step, you will have an incorrect log or worse a log summary which is useless to us

Post the bdscan.txt in the next post.

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Next post
BitDefender log
NEW Hijackthis log

seamore

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Re: please help me i m have trouble with computer
« Reply #6 on: February 26, 2008, 02:31:39 AM »
here are the file logs you ask for  hope i did this right



[file cleanup - saving space - attachment deleted by admin]

evilfantasy

  • Malware Removal Specialist
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Re: please help me i m have trouble with computer
« Reply #7 on: February 26, 2008, 02:49:21 AM »
Open Hijackthis and select Do a system scan only.

Place a check mark next to the following entries: (if there)

O4 - HKLM\..\Run: [BMef98775c] Rundll32.exe "C:\WINDOWS\system32\bpepdgko.dll",s

Important: Close all windows except for Hijackthis and then click Fix checked.

Exit Hijackthis.

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Go to My Computer and locate then delete this file.

C:\WINDOWS\system32\bpepdgko.dll

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Restert the computer and let me know how things are now.

seamore

  • Guest
Re: please help me i m have trouble with computer
« Reply #8 on: February 26, 2008, 03:20:58 AM »
the dll file is gone and when i restarted the error did not show up

is there any thing i can do from this happing to me again ?

or is there still more things to do here 

evilfantasy

  • Malware Removal Specialist
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  • Genius
  • Calm like a bomb
  • Thanked: 493
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  • OS: Windows 11
Re: please help me i m have trouble with computer
« Reply #9 on: February 26, 2008, 03:30:23 AM »
I will leave some links to programs to use to help keep the computer safe near the bottom of this post. There are some final steps to do now.

Let's clear out the programs we've been using to clean up your computer, they are not suitable for
general malware removal and could cause damage if launched accidentally.

Download OTMoveIt2 by OldTimer OTMoveIt2.exe and place it on your desktop. (unless you already have it installed)

1. Double click OTMoveIt2.exe to launch it.
2. Click on the CleanUp! button.
3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
5. Once complete exit out of OTMoveIt2

This is a good time to clear your infected system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and click Next.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Next to System Restore click Clean up...
This will remove all restore points except the new one you just created.

Here are some great tools to help you keep from getting infected again.

Spybot Search & Destroy - A safe and effective spyware scanner.
* Official Spybot Tutorial
* Spybot FAQ

AVG Anti-Spyware Free Edition - Very reliable with a high detection rate.
* AVG Anti-Spyware User Manual

SpywareBlaster - Secure your Internet Explorer to make it harder for these ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* SpywareBlaster Tutorial

Comodo BOClean - Stops trojans and many more malicious attacks.

Use a Firewall - It can not be stressed enough how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over.
* Click here for a list of free firewalls.
* Why would I consider a third party firewall?

UPDATE!!! UPDATE!!! UPDATE!!! - If you do not have automatic updates enabled then visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer.
* Help with Windows updates

Learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Let us know if anything else comes up.