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Author Topic: Certan webpages crashing browsers  (Read 4563 times)

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Trinity3205

  • Guest
Certan webpages crashing browsers
« on: February 26, 2008, 11:45:34 AM »
Hi! I am having a strange problem. Certain webpages are causing my browser to crash. The two that are a big problem are my AIM mail which crashes as soon as I log in, and Horsecity.com to which I am a member of the BB.

I use XP Pro, normally use Slimbrowser, but it also does it with IE.

I tried to reinstall Firefox (used before, but I prefer Slimbrowser) to see if it also does it and it says the proxy server is refusing connection. I have no idea how to make that work. I have a wireless router. Would that have something to do with it?

Now I have some basic PC smarts but nothing in depth. I have no idea what is going on here or how to fix it. If I still had my XP Pro disk I swear I would wipe my drive and just start over, only it was stolen so now I am stuck grrrrrr......

This happened to some nature once before and it was some sort of malware but this is not the same. Super Anti Spyware check shows nothing but the cookie trackers so far.

Oh and I ran a search on google and someone said to install java again to fix this issue which I tried and it did not help.

Any suggestions on what to do to make this stop?

Trinity3205

  • Guest
Re: Certan webpages crashing browsers
« Reply #1 on: February 26, 2008, 11:49:43 AM »
Here is a Hijack this report. I had to do it last time when I was having issue so I ran it again..Maybe it shows something helpful? Let me know if I can run any other reports...


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:48:44 PM, on 2/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\SlimBrowser\sbrowser.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://horsecity.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {99509409-1B72-4767-B5BD-1E2601601601} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.charter.com/diskless/bin/ssctlsma.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {26522409-8BBF-4C5B-A4D3-CF4B1D6F255B} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl5.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.6.108.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by128fd.bay128.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} - http://cc.iwon.com/ct/pm3/iwonpm_12_1,0,2,5.cab
O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.station.sony.com/systemscan/soesysinfo.cab
O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl4.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://pcpitstop.com/antivirus/PitPav.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: za - {99509409-1B72-4767-B5BD-1E2601601601} - (no file)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe

--
End of file - 5476 bytes


Broni


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Re: Certan webpages crashing browsers
« Reply #2 on: February 26, 2008, 01:43:11 PM »
Quote
it says the proxy server is refusing connection
In Firefox, go Tools>Options>Advanced>Network tab>Settings tab....what's checked there?

Broni


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Re: Certan webpages crashing browsers
« Reply #3 on: February 26, 2008, 01:48:45 PM »
*** There is no antivirus installed.
Download, and install AVG free antivirus: http://free.grisoft.com/
Run full scan.

*** Is Windows firewall ON?

*** Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Close SUPERAntiSpyware.

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Under "Configuration and Preferences", click the Preferences button.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
          o Close browsers before scanning.
          o Scan for tracking cookies.
          o Terminate memory threats before quarantining.
    * Click the "Close" button to leave the control center screen.
    * Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under "Complete Scan", choose Perform Complete Scan.
    * Click "Next" to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    * Make sure everything has a checkmark next to it and click "Next".
    * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    * If asked if you want to reboot, click "Yes".
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
          o Click Preferences, then click the Statistics/Logs tab.
          o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
          o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
          o Please copy and paste the Scan Log results in your next reply with a new HijackThis log.
    * Click Close to exit the program.
Post SUPERAntiSpyware log.

*** Download Malwarebytes' Anti-Malware (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html)  to your desktop.

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

*** Post new HijackThis log.

Trinity3205

  • Guest
Re: Certan webpages crashing browsers
« Reply #4 on: February 26, 2008, 08:42:24 PM »
Hi!

Well, I tried to DL the antivirus and I crash when I get to the final download page. Yeah I know its not good but antivirus programs annoy me so I usually use PC pitstop every once in awhile but it seems they are having some issues...IDK...

Modified to say I sneaked around the crashing and am now DLing AVG...

Firewall is ON

I will try the rest now and post back.

Haseo



    Rookie

  • I want to take a rubber axe to this computer!
    Re: Certan webpages crashing browsers
    « Reply #5 on: March 03, 2008, 01:04:11 PM »
    Hello,
    I seem to have this problem with IE 5.0. I'm using Windows 98se. When I try to visit Web MD, IE closes and some of my icons next to my clock are gone, as well as my wallpaper. I tried to reinstall IE, to no avail. Since then, I have avoided visiting Web MD. Any ideas on how to resolve this issue?
    Thank you
    P.S. This has happened every time I visited that website for the past few months, so I don't think it was them.
    My status may say I'm online, but that don't necessarily mean I'm at the computer. Most likely, I'm asleep as I suffer from a number of health problems. Please forgive me if I take a while to reply to a post. m(_ _)m

    Broni


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    Re: Certan webpages crashing browsers
    « Reply #6 on: March 03, 2008, 06:49:17 PM »
    Haseo
    You need to start your own topic.

    Haseo



      Rookie

    • I want to take a rubber axe to this computer!
      Re: Certan webpages crashing browsers
      « Reply #7 on: March 03, 2008, 08:04:51 PM »
      Haseo
      You need to start your own topic.

      I'm sorry, my mistake.  :-[
      Trinity3205, please forgive mr for jumping in like that. m(_ _)m
      My status may say I'm online, but that don't necessarily mean I'm at the computer. Most likely, I'm asleep as I suffer from a number of health problems. Please forgive me if I take a while to reply to a post. m(_ _)m