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Author Topic: Blue screen STOP error when booting  (Read 3508 times)

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Timbo

    Topic Starter


    Starter
    Blue screen STOP error when booting
    « on: March 04, 2008, 12:16:25 PM »
    Hi,  my son was downloading music the other day on our computer, he had installed a USB cord for his mp3 player to record it and after he finished, shut it down.  Yesterday, i tried to start it when i got home, and when it gets to the windows boot screen, in changes to a blue screen and says, STOP ERROR...you cannot access, you may have a virus.."  it then gives me a little instruction to fix, but each time i try to boot, even in safe mode, it keeps reverting to this blue screen before i can get to any antivirus applications or cursor..windows will not load for me to do anything even in safe...what can i do to restore my computer?  It's running Windows 2000, Pentium 3, 1999 model from Dell, deskpro.  ....thanks

    Deerpark



      Egghead
    • Thanked: 1
      Re: Blue screen STOP error when booting
      « Reply #1 on: March 04, 2008, 12:54:20 PM »
      Post the exact STOP error code you're getting and any files mentioned on the blue screen.
      Any sufficiently advanced technology is indistinguishable from magic.
      Arthur C. Clarke (1917 - 2008)

      evilfantasy

      • Malware Removal Specialist
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      • Genius
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      • Experience: Experienced
      • OS: Windows 11
      Re: Blue screen STOP error when booting
      « Reply #2 on: March 04, 2008, 05:23:01 PM »
      It would be good to go to this post and scroll down to the HJT instructions and post that log also so someone on the malware team can have a look.