Hopefully, someone can answer this question, as I've had no luck so far.
Some specifics first:
* I have a Dell Dimension 4550
* Windows XP
* Microsoft Wireless Laser Desktop 4000 (Wireless keyboard and mouse)
The problem is that I had to reboot my computer after a software update. Unfortunately, it was at this point that my keyboard and mouse stopped working.
Some solutions that I tried:
* Rebooting the computer
* Shutting down the computer, unplugging the wireless receiver and plugging in a PS/2 mouse and keyboard.
* Taking apart the computer to blow the dust out of the inside
* Starting the computer in safe mode. The keyboard works until I get to this screen:
http://pcsupport.about.com/od/fixtheproblem/ss/safemodecpxp_4.htm* Reinstalling Windows isn't possible because the mouse and keyboard don't work
Any other suggestions would be appreciated. I'm kind of at a loss and I haven't found an answer anywhere else.