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Author Topic: Can not load Microsoft application on Vista  (Read 7189 times)

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jim.mar

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Can not load Microsoft application on Vista
« on: May 10, 2008, 12:27:44 PM »
I recently obtained two Microsoft programs as a gratuity for participating in a Microsoft development project.   1) Microsoft Office Professional 2007 and 2)Microsoft Flight Simulator.  When I try to load either one, I get an error message.  i.e. (for  Office) I get;  ""Error 1935 An error occurred during installation of assembly component {97E81AF1-0E47-DC99-A01F-C8B3B9A1E18E}, HRESULT: Ox800736FU.""  When I try to load the Flight Simulator I get, again, "Error 1935" But with a different string of alphanumerical characters.    I am using a HP Pavilion, with 2 GB ram, 200 GB hard drive  and Vista OS.   What really ticks me off is that, before I tried to load Office 2007, I unistalled Office 2000 that I had been using and I cannor reinstall it.   Now I am stuck with no WORD  or EXCEL.   Can any one help.   Thanks for listening (reading) to my troubles,    JIM
You are much appreciated..     Thank you ,

Broni


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Re: Can not load Microsoft application on Vista
« Reply #1 on: May 10, 2008, 01:21:51 PM »
Go Start>Control Panel>Programs and Features, and uninstall all versions of NET Framework.
Restart computer.
Download, and install Net Framework 3.5: http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en

jim.mar

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Re: Can not load Microsoft application on Vista
« Reply #2 on: May 10, 2008, 02:27:03 PM »
thank you broni.  I shall try that immediately.,,,,jim
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Broni


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Re: Can not load Microsoft application on Vista
« Reply #3 on: May 10, 2008, 02:34:15 PM »
Let us know...

jim.mar

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Re: Can not load Microsoft application on Vista
« Reply #4 on: May 12, 2008, 10:37:54 AM »
Broni, sorry I took so long getting back. Had other commitments that needed tending to..  I downloaded NET Frame 3.5 but when i tried to install it I got another error message and it did not install.  >?  ?  ?  ?  What next??   JIM
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Broni


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Re: Can not load Microsoft application on Vista
« Reply #5 on: May 12, 2008, 07:20:59 PM »
What was the error message?

jim.mar

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Re: Can not load Microsoft application on Vista
« Reply #6 on: May 14, 2008, 11:04:28 AM »
When I tried to install NET Frame 3.5 the machine went through all the normal processes, the installation progress bar filled up to 100% but then it said please wait to complete installation.  I waited two hours then canceled.  The message was "Setup closed before installation was complete".  Later I tried to install some ipod software and the same thing happens.   Something is hanging up before the installation is complete.  same thing happened when it tried to install a windows update.
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Re: Can not load Microsoft application on Vista
« Reply #7 on: May 14, 2008, 07:07:07 PM »
Start with Windows Installer CleanUp Utility: http://support.microsoft.com/kb/290301
Then, get a fresh copy of Windows Installer: http://support.microsoft.com/kb/893803

jim.mar

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Re: Can not load Microsoft application on Vista
« Reply #8 on: May 16, 2008, 10:01:35 AM »
BRONI
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jim.mar

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Re: Can not load Microsoft application on Vista
« Reply #9 on: May 16, 2008, 10:05:37 AM »
Thanks, I'll try that.   Will get back to you JIM
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patio

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Re: Can not load Microsoft application on Vista
« Reply #10 on: May 16, 2008, 10:09:35 AM »
Just curious...were these CD's or downloads ? ?
" Anyone who goes to a psychiatrist should have his head examined. "

jim.mar

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Re: Can not load Microsoft application on Vista
« Reply #11 on: May 16, 2008, 11:29:33 AM »
BRONI: When I tried to refresh the INSTALLER with  "Installer 3.1 v2 Redistributable" I got SETUP ERROR Not enough storage available to [process this command.....Setup was not complete.....  I have over 1 gig unused ram and 56 gigs of unused hard drive.  What does this message mean??

PATIO:  The programs "Flight simulator" and Office 2007 were on CD's direct from Microsoft.  The iipod software was downloaded.

Thanks guys for taking the time to help me with this.   JIM
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Re: Can not load Microsoft application on Vista
« Reply #12 on: May 16, 2008, 06:37:48 PM »
Quote
SETUP ERROR Not enough storage
"Storage" in the above error refers to low memory, but it looks like it's not the issue with computer setup.
Restart computer, and try again.

jim.mar

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Re: Can not load Microsoft application on Vista
« Reply #13 on: May 17, 2008, 09:19:32 AM »
BRONI:     Tried 3 times, same results.    Tks  JIM
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patio

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Re: Can not load Microsoft application on Vista
« Reply #14 on: May 17, 2008, 09:30:28 AM »
How was Office 2K uninstalled ? ?
Go to Start/All Programs/Accessories/Commang Prompt and type in sfc /scannow and hit Enter.
Have your Vista CD handy.
Re-boot when it's done and try again.
" Anyone who goes to a psychiatrist should have his head examined. "