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Author Topic: System completely hangs/freezes; mouse and keyboard also doesn't work!  (Read 3264 times)

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ultrex01

    Topic Starter


    Starter

    I've bought a new pc. Here are the details:
    Intel C2D 3Ghz (E8400),
    Transcend 2 Gb 800 MHz ram,
    nvidia 630i /GeForce 7100i mother board,
    western digital 160 gb sata 2 hdd,
    frontech 500W psu,
    and i currently have 5 fans running (3 on cabinet, 1 on psu, 1 on cpu). When i check the exhaust air coming out of the fans outside, its not so hot.

    my pc completely hangs even without any heavy applications running and i have to restart with the reset switch.
    what the problem could be?
    hangs occur with no mouse movement, even capslock/numlock lights not going on/off!
    Also there's an 8 pin ATX 12 v slot in my motherboard but my psu gives only a 4 pin connector. i was advised to put the connector to the right side (the right half of the 8 pin slot) (the side closest to the processor). Is that creating any problem?
    All my drivers are up to date and my system is virus free. I also clean my registry quite often.
    I have internet through LAN and it's my observation that the hangs tend to occur if my internet connection is on.
    I made the BIOS settings default but still it didn't help!
    When i made the settings to "error-safe default", the system hanged while booting!
    It's really frustrating! A problem with the hardware would be very very dissapointing especially since the pc in new!
    Please help!

    bugzuk



      Rookie

      I am not an expert but I notice you say this is a new PC but the PSU connector is not the same as the block on the mainboard. If you bought the complete system as new I would expect the PSU and the mobo to be totally compatible. If this is the case I would suggest you contact the supplier.

      patio

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      I agree. Have that PSU swapped for the proper one.
      " Anyone who goes to a psychiatrist should have his head examined. "