Sound Issues/Video Controller Conflict ?

[cdo]

Hi group . I am at a loss here so suggestions welcome . Had a new os installed (xp ) and now i have no sound . Device Manager initially showed no sound device , drivers . After installing new drivers dm now shows these devices but i still have no sound . Audio shows in system tray and speakers get power . All audio codecs show as functional . Only thing i question is reference in " other devices " to a video controller conflict . Since i don't play games maybe i wouldn't notice that  . Could this be the possibile source of a lack of sound ? Also can't find any listing for a video controller when using Everest or SIW utilities  unless thats what they call a video adapter . Would these be one and the same ?
MB is a Biostar and sound/video are integerated . Not sure what to do next .

[patio]

Re-install the MBoard drivers...this will not hurt anything and will probably resolve the issue...
They will be on the CD labeled Drivers that shipped with the machine.

[cdo]

Ah , but this is a second hand system build so i don't have the original drivers . But i will download and give it a shot . Let you know what happens .

[cdo]

Seems i have more than one problem ..    Let me backup & explain . A new os was installed  ( xp ) & afterward i discovered i no longer had any sound . Device manager showed no audio device or drivers installed . After downloading updated drivers device manager recognized and all audio codecs were operational , speakers had power but still no sound . Updated chipset .Device manager then shows a conflict with video controller . Downloaded update for that . No longer have video conflict but now Audio Controller & Platform device Manager are non-operational . Everytime machine boots i have a different problem & sometimes a specific problem seems to disappear all by itself .  latest install & execute did not take . Windows said i have a serious issue     Any chance this could be a bios problem ? Or else , my machine has gremlins    .

[patio]

DLoad and install Everest Home...
Run a report and save it as a textfile...
Copy and Paste the Computer Summary portion and Post it here...

[cdo]

Patio ,  i have Everest on my machine but when i try and run a report it causes my machine to crash/reboot . Same thing happens if i click on audio devices or direct x within Everest . I just ran across an article regarding Windows sp3 service pack that says some people are reporting similar audio issues as mine via sp3 so maybe i will see if there is a safe way to uninstall sp3 and report back .

PS - Booted up this am and sure enough device manager says i have no sound device again .. back to square 1 .

[patio]

You could try System Information for Windows...
Perhaps it will not have issues for SP3.

SIW

[cdo]

Hey guys

I have tried everything to no avail . Have both Everest & AIW & just installed Belarc . Belarc shows sp3 as being installed but i can't find any reference to it on the computer so as to uninstall . Interestingly enough if i go into help and Support and run My Computer Information it say sound card is supported and requires no update and that i have no obsolete applications or drivers on the system . Seems the left hand doesn't know what the right one knows .   
This am i downloaded & installed the audio components again but as soon as the install was completed windows reboots the machine and upon coming back to the desktop i get a windows message saying the system has recovered from a serious error & asks if i want to report to Microsoft . I can live without the sound but i am concerned about whats going on when none of my downloads will either install or if they do install within 24 hrs upon re-boot they have disappeared .

[JJ 3000]

. Had a new os installed (xp )

Who installed it? Did you pay them? Can you take it back to them?
Also, it could be something simple like turning up the internal volume.
Click Start>All Programs>Accessories>Entertainment>Volume Control. You will see your volume controlMake sure you uncheck the MUTE boxes and turn up the volume.

[cdo]

The volume control in accessories says there are no mixing devices . The os was installed by a friend who was formerly a microsoft engineer and no i didn't pay him .. but we did share a few brews afterward.. 

[patio]

Belarc will report SP3 being installed even if it isn't...this is a known issue.
Did you install SIW ?

You are missing a driver that enables your sound. Until we find that driver it probably won't work...

[cdo]

Ok , thanks for the tip on Belarc . I do have siw installed . One thing i have noticed regards the motherboard name/description/id listed on siw versus everest . SIW lists as KM266APro-835 ( same as windows ) & Everest lists as BiostarM7VIG(Pro) . Physically looking inside computer i see M7VIG  400 . I am assuming that makes no difference as both Biostar ids list same audio driver packages . Manufacture is listed as VIA Technologies . All of which gets a little confusing to me as maybe i am not downloading the proper sound drivers ? To make matters worse because sound & video are integrated i first have to download chipset drivers & install . And VIA lists multiple ids for chipset drivers as VIA KM 266 , VIA KM 400 & VIA Pro 266 .  Whats your thinking on this ?

[patio]

Without the SIW report i would be simply guessing...

[cdo]

Patio ,

I set another account on my  computer and for some strange reason i am now able to get a report via  Everest or SIW . Following is an Everest computer summary report . I think i can also now send an siw report as well if needed .



--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Computer Type                                     ACPI Uniprocessor PC
      Operating System                                  Microsoft Windows XP Professional
      OS Service Pack                                   [ TRIAL VERSION ]
      Internet Explorer                                 7.0.5730.13 (IE 7.0)
      DirectX                                           4.09.00.0904 (DirectX 9.0c)
      Computer Name                                   
      User Name                                         Work  at Home
      Logon Domain                                      [ TRIAL VERSION ]
      Date / Time                                       2008-05-26 / 07:47

    Motherboard:
      CPU Type                                          AMD Athlon XP, 1800 MHz (13.5 x 133) 2200+
      Motherboard Name                                  Biostar M7VIG (Pro)  (3 PCI, 1 AGP, 1 CNR, 2 SDR DIMM, 2 DDR DIMM, Audio, Video)
      Motherboard Chipset                               VIA UniChrome KM266 Pro / KM400(A) / KN400(A)
      System Memory                                     [ TRIAL VERSION ]
      DIMM1: M2GAIACAMKAF161MAD                         256 MB PC3200 DDR SDRAM  (3.0-4-4-8 @ 200 MHz)
      DIMM2                                             [ TRIAL VERSION ]
      BIOS Type                                         Award (07/06/04)
      Communication Port                                Communications Port (COM1)
      Communication Port                                Printer Port (LPT1)

    Display:
      Video Adapter                                     VIA/S3G UniChrome
      3D Accelerator                                    VIA/S3G UniChrome

    Multimedia:
      Audio Adapter                                     C-Media CMI9739A/9761 @ VIA AC'97 Enhanced Audio Controller

    Storage:
      IDE Controller                                    VIA Bus Master IDE Controller - 0571
      Floppy Drive                                      Floppy disk drive
      Disk Drive                                        ST340014A  (40 GB, 7200 RPM, Ultra-ATA/100)
      Optical Drive                                     HL-DT-ST DVD-RAM GSA-H55N  (DVD+R9:10x, DVD-R9:10x, DVD+RW:20x/8x, DVD-RW:20x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         [ TRIAL VERSION ]
      Total Size                                        [ TRIAL VERSION ]

    Input:
      Keyboard                                          Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
      Mouse                                             PS/2 Compatible Mouse

    Network:
      Primary IP Address                                [ TRIAL VERSION ]
      Primary MAC Address                               00-11-5B-2A-4A-7F
      Network Adapter                                   VIA Rhine II Fast Ethernet Adapter  (172. [ TRIAL VERSION ])

    Peripherals:
      Printer                                           HP Deskjet D1400 series
      USB1 Controller                                   VIA VT8235 USB Universal Host Controller
      USB1 Controller                                   VIA VT8235 USB Universal Host Controller
      USB1 Controller                                   VIA VT8235 USB Universal Host Controller
      USB2 Controller                                   VIA VT8235 USB 2.0 Enhanced Host Controller
      USB Device                                        USB Printing Support

    DMI:
      DMI BIOS Vendor                                   Phoenix Technologies, LTD
      DMI BIOS Version                                  6.00 PG
      DMI System Manufacturer                           VIA Technologies, Inc.
      DMI System Product                                KM266APro-835
      DMI System Version                               
      DMI System Serial Number                          [ TRIAL VERSION ]
      DMI Motherboard Manufacturer                     
      DMI Motherboard Product                           KM266APro-835
      DMI Motherboard Version                           
      DMI Motherboard Serial Number                     [ TRIAL VERSION ]
      DMI Chassis Manufacturer                         
      DMI Chassis Version                               
      DMI Chassis Serial Number                         [ TRIAL VERSION ]
      DMI Chassis Asset Tag                             [ TRIAL VERSION ]
      DMI Chassis Type                                  Desktop Case
      DMI Total / Free Memory Sockets                   2 / 0

Please note that i am still uncomfortable with Everest showing my mb as a Biostar 7VIG (Pro ) when the id on the board at visual inspection says M7VIG  400 .

[patio]

Everest is not flawless...i wouldn't worry about it.

Sound Drivers for XP