restoring my laptop to factory settings

[tommyyy]

i have recently bought a toshiba satellite pro m40 laptop it is full of virusses and says it has a spyware infection i want to erase every thing on the computer and dont need to keep any data what is the easist way to do this i dont have any discs with the computer and it run with windows xp home edition i do have a product key. can anyone help.

[stevejohnson1958]

There are three ways to handle this particular problem.

• You can wait for a Malware Specialist to help you remove the infections on the computer.
• You can inspect your computer to see if the manufacturer provided a recovery partition to restore your computer to its factory settings.  You can use this partition to reformat your drive and put everything back...as if it was just purchased.
• You can contact the manufacturer and purchase system recovery software at a very reasonable price to restore your computer to its factory settings.

Do you know if there's a recovery partition installed...or a program installed by the manufacturer which will allow you to recover the system?