Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Can't open any web browser except Internet Explorer! And can't open SOME exe/ink  (Read 8015 times)

0 Members and 1 Guest are viewing this topic.

UnicornPrincess

  • Guest
Hi! Thankies for clicking!

Okay well i recently have been attacked by a virus (cleaned it up w/ smitfraud) but now i have 2 major problems, if anyone can help i give you 100000 hugs!!!

Okay so like the subject is, i can only open Internet Explorer or Safari. I CANNOT open Opera or Firefox! Those are my main browsers, and i just downloaded Safari to see if that worked and it has, but i want my Firefox back! 

SECOND problem, i cannot open .exe files!!! I used a computer at my sister's house to export .exe registry files onto a flash drive and things like that, i deleted the reg. on my laptop, and imported those ones. It hasn't worked  Major help please!!

Also, randomly i was unable to open "Notepad" and "Internet Explorer" I have found it was on the list of Data Execution Prevention files (Control Panel>System>Performance Options) however Firefox was not on it, but nevertheless i did remove them from the list, and now they randomly pop up on it again and i'm continuously having to remove them when i start up my laptop and stuff.

Once again, .exe files don't work, so i cant download Hijack this or Malware Bytes, but however i to have Smitfraud and Superantivirus installed, and for some reason both do work, but ive deleted all threats found on Super anti virus, hasn't help.

« Last Edit: July 09, 2008, 07:53:07 PM by Broni »

Broni


    Mastermind
  • Kraków my love :)
  • Thanked: 614
    • Computer Help Forum
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 8
Print these instructions out.

1. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Close SUPERAntiSpyware.

PHYSICALLY DISCONNECT  FROM THE INTERNET

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Under "Configuration and Preferences", click the Preferences button.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
          o Close browsers before scanning.
          o Scan for tracking cookies.
          o Terminate memory threats before quarantining.
    * Click the "Close" button to leave the control center screen.
    * Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under "Complete Scan", choose Perform Complete Scan.
    * Click "Next" to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    * Make sure everything has a checkmark next to it and click "Next".
    * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    * If asked if you want to reboot, click "Yes".
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
          o Click Preferences, then click the Statistics/Logs tab.
          o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
          o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
          o Please copy and paste the Scan Log results in your next reply.
    * Click Close to exit the program.
Post SUPERAntiSpyware log.

RECONNECT TO THE INTERNET

RESTART COMPUTER!

2. Download Malwarebytes' Anti-Malware: http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html to your desktop.

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

3. Download HijackThis:
http://www.snapfiles.com/get/hijackthis.html
Post HijackThis log.

evilfantasy

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Calm like a bomb
  • Thanked: 493
  • Experience: Experienced
  • OS: Windows 11
Quote
Once again, .exe files don't work, so i cant download Hijack this or Malware Bytes

Download Deckard's Association File Tool (DAFT) and save it to your desktop.
  • Rename daft.exe to daft.com and double click on it to run.
  • Read the disclaimer and click OK.
  • Click on the Scan button.
  • If it finds faulty file associations, they will appear in red beside a checkbox. If this occurs, just place a checkmark (tick) in the boxes in question.
  • Click the Fix button.
.

Now try to download and run the scans.