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Author Topic: Winspyware protect removal tool  (Read 13201 times)

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ironman99011

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    Winspyware protect removal tool
    « on: July 29, 2008, 09:14:02 AM »
     Unfortunately, my computer is infected with winspyware protect and has been getting worse for two days. I run McAfee and it does not find it nor did it prevent the infection.
     I am not savy enough to manually remove the infection, therefore my question is: is there a tool that is trustworthy and novice user friendly as shareware or purchase that I can download to rid my system of this pest.

     Thanks

    Carbon Dudeoxide

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    Re: Winspyware protect removal tool
    « Reply #1 on: July 29, 2008, 09:31:06 AM »
    If you mean Antivirus when you said 'tool', there is Avira and AVG Free.

    As for removal, I would look here.
    http://www.computerhope.com/forum/index.php/topic,46313.0.html
    If you post the three logs there, one of our Malware Specialists will help give you a clean bill of health.  ;)

    Google



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      Re: Winspyware protect removal tool
      « Reply #2 on: July 29, 2008, 09:34:09 AM »
      Unfortunately, my computer is infected with winspyware protect and has been getting worse for two days. I run McAfee and it does not find it nor did it prevent the infection.
       I am not savy enough to manually remove the infection, therefore my question is: is there a tool that is trustworthy and novice user friendly as shareware or purchase that I can download to rid my system of this pest.

       Thanks

      Me and evilfantasy have been working on my computer that ha the exect same problem. Ask him....or look at my thread...
      http://www.computerhope.com/forum/index.php/topic,62412.60.html

      Carbon Dudeoxide

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      Re: Winspyware protect removal tool
      « Reply #3 on: July 29, 2008, 09:37:54 AM »
      Quote
      Ask him....or look at my thread...
      Following another topic in the Computer Virus and Spyware Section can be very dangerous because, although the problem may seem the same, it could in fact be very different.

      ironman99011

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        Re: Winspyware protect removal tool
        « Reply #4 on: July 29, 2008, 10:49:38 AM »
         Thanks, I am at work now, I will read further when I get home tonight and see if I can generate the proper information.

        Google



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          Re: Winspyware protect removal tool
          « Reply #5 on: July 29, 2008, 01:33:23 PM »
          Use malwarebytes scanner and scan your full computer the fix everything. That solved most of the problem. evilfantasy is just helping me clear my pc of everything else supicious as well as that stupid annoying virus...

          http://www.computerhope.com/forum/index.php/topic,46313.0.html

          (scroll down to step four)

          ironman99011

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            Re: Winspyware protect removal tool
            « Reply #6 on: July 29, 2008, 05:01:58 PM »
             1 last question before I get home and start. Do you recommend that I run a scan of my system again with McAfee before I proceed any further. Just trying to clarify this one point........

              Thanks

            evilfantasy

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            Re: Winspyware protect removal tool
            « Reply #7 on: July 29, 2008, 05:03:26 PM »
            If you have already ran a scan then you don't need to run another. Just use the tools in the removal steps and post the logs.

            ironman99011

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              Re: Winspyware protect removal tool
              « Reply #8 on: July 29, 2008, 05:09:15 PM »
               Thanks very much, I will proceed with the instructions when I get home then.

              ironman99011

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                Re: Winspyware protect removal tool
                « Reply #9 on: July 31, 2008, 11:41:56 AM »
                evilfantasy, I have not yet had the time to work on my computer, I very much appreciate the help and the instructions. I will run the tools and post the logs for review and advise as soon as possible.

                ironman99011

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                  Re: Winspyware protect removal tool
                  « Reply #10 on: August 01, 2008, 11:50:26 PM »
                   Here is my 1st log from SUPERAntiSpyware, I am about to continue on with the MBAM stage.
                   Hope this helps you with my issues.

                   Thanks

                  [recovering disk space -- attachment deleted by admin]

                  ironman99011

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                    Re: Winspyware protect removal tool
                    « Reply #11 on: August 02, 2008, 12:32:57 AM »
                     Results of MBAM scan...

                    [recovering disk space -- attachment deleted by admin]

                    ironman99011

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                      Re: Winspyware protect removal tool
                      « Reply #12 on: August 02, 2008, 12:56:22 AM »
                      Final log file from Hijack This, waiting on review and any further directions.

                      [recovering disk space -- attachment deleted by admin]

                      ironman99011

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                        Log files for review
                        « Reply #13 on: August 02, 2008, 02:19:15 AM »
                        attached are the log files generated per the malware removal instructions. I posted them in another thread, although each was on a different post. I was not sure if it would be easier to review with all 3 together.
                         I am awaiting review and any additional instruction or advise.
                         
                         Additionally, here are 3 programs listed on add/remove programs I am not familiar with and need advise on possible removal: iWin Games; Otto and Urge.

                         Thank you very much

                        [recovering disk space -- attachment deleted by admin]

                        ironman99011

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                          Re: Log files for review
                          « Reply #14 on: August 02, 2008, 02:25:01 AM »
                           One additional question if I may. Is there a possible conflict between the SUPERAntiSpyware program and McAfee if both are still installed, if so, what is the proper method to resolve the issue.

                           Again, thanks very much. It is amazing what is done through the help given here.