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Author Topic: Windows updates not installing  (Read 2631 times)

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pursuant

    Topic Starter


    Intermediate

    • Experience: Familiar
    • OS: Windows 7
    Windows updates not installing
    « on: August 22, 2008, 10:51:21 PM »
    I've got windows Xp and service pack 2 installed. Up till a few weeks ago I was getting the auto updates from windows. Then I had some problems with java updates. I was told that windows installer needed to be reinstalled, which I did, no luck with java updates, but then I was getting windows updates when I shut down, saying they would be installed before windows closes. This has happened 3 times so far and the updates have not been installed . I tried a manual install and I was told to update the window installer which I did. I thought I had downloaded several security patches but after each was downloaded they failed to install. Then I tried service pack 3 and it seemed to download  but afterwords it said it too had failed to install. I am stumped.
    Any advice appreciated

    Thanks

    Dusty



      Egghead

    • I could if she would, but she won't so I don't.
    • Thanked: 75
    • Experience: Beginner
    • OS: Windows XP
    Re: Windows updates not installing
    « Reply #1 on: August 23, 2008, 01:41:39 AM »
    The quoted response courtesy of 8Bamboos.

    Quote
    Re-register the Windows Update DLL with the commands below

    Click Start, click Run, type cmd, and then click OK.

    Type the following commands. Press ENTER after each command.

    regsvr32 wuapi.dll
    regsvr32 wuaueng.dll
    regsvr32 wuaueng1.dll
    regsvr32 wucltui.dll
    regsvr32 wups.dll
    regsvr32 wups2.dll
    regsvr32 wuweb.dll

    Attempt to run Windows Update

    It worked for others with the same problem.

    Good luck
    One good deed is worth more than a year of good intentions.

    pursuant

      Topic Starter


      Intermediate

      • Experience: Familiar
      • OS: Windows 7
      Re: Windows updates not installing
      « Reply #2 on: August 23, 2008, 11:27:09 AM »
      Thanks....did it and it seemed to have worked as I downloaded service pack 3, and it installed and started to update when it was copying new files I got a message saying Windows service pack KB 936929 window update of system files cannot copy atapi.sys.It asked if I wanted to go ahead with the install, I did. About half way into the setup I got a "service Pack 3 setup error access is denied" Not sure what that is? So it uninstalled everything and at the end I got a message saying the service pack install was not completed and windows xp may not work properly. So I did a reboot and it seems windows is still working properly ( Thank god)...very perplexing.
      Edit/Delete Message

      Dusty



        Egghead

      • I could if she would, but she won't so I don't.
      • Thanked: 75
      • Experience: Beginner
      • OS: Windows XP
      Re: Windows updates not installing
      « Reply #3 on: August 23, 2008, 02:32:40 PM »
      Yes, SP.3 still generates errors on some systems, don't know why, but after I installed all updates since SP.2 it (SP.3) installed without problems.

      Good to know that re-registering the update dll's solved your original problem.

      Good luck
      « Last Edit: August 24, 2008, 01:04:19 AM by Dusty »
      One good deed is worth more than a year of good intentions.

      merlin



        Beginner

        Re: Windows updates not installing
        « Reply #4 on: August 23, 2008, 04:48:05 PM »
        Get a decent firewall...not win.oooo

        pursuant

          Topic Starter


          Intermediate

          • Experience: Familiar
          • OS: Windows 7
          Re: Windows updates not installing
          « Reply #5 on: August 24, 2008, 08:19:12 AM »
          Actually I still don't have service pack 3 installed and after the message saying that XP may not work properly I don't know if its worth it.
           Are you saying that the Windows firewall caused the problem ? The Access denied message I got when I tried the install?

          Dusty



            Egghead

          • I could if she would, but she won't so I don't.
          • Thanked: 75
          • Experience: Beginner
          • OS: Windows XP
          Re: Windows updates not installing
          « Reply #6 on: August 24, 2008, 09:44:08 PM »
          Whilst agreeing with Merlin that you should have a better firewall than the one supplied with XP I don't understand what he is inferring in his post.   You may already have a third party firewall running, it's not been mentioned in any of the foregoing posts, and I doubt if the XP firewall has any bearing on your problem with SP.3. 

          Have you installed all the post SP.2 updates ???

          Suggestion: Download SP.3 manually to your hdd then you won't have to re-download to re-install it.
          One good deed is worth more than a year of good intentions.

          pursuant

            Topic Starter


            Intermediate

            • Experience: Familiar
            • OS: Windows 7
            Re: Windows updates not installing
            « Reply #7 on: August 25, 2008, 08:38:02 AM »
            I assume I have all of SP 2 updates. I have to keep remembering that I need to use IE to check this information, I use Firefox so Its hard for me to keep track.
            I have
            Security Update for Windows XP (KB946648)
            I don't have
            Windows XP Service Pack 3 (KB936929) and I did get this error code
            Error Code: 0x80072F78

            Thanks