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Author Topic: cannot access system restore or internet explorer  (Read 14828 times)

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salty

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    cannot access system restore or internet explorer
    « on: September 27, 2008, 05:26:35 AM »
    recently downloaded a course form tiger woods course downloads.com  got a weird active x and mistakenly opened it after restarting my computer i could'nt  see anything on my desktop nothing at all played around some and got some icons back tryed to system restore but it says system restore cannot run until u restart your computer after restarting it is the same message also i cannot get online when i  click ie icon screen flashes and nothing happens have run cleaners and 2 antivirus programs and nothing detected i have tried safe mode in all catagories still nothing  any thoughts on which infection i have

    Carbon Dudeoxide

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    Re: cannot access system restore or internet explorer
    « Reply #1 on: September 27, 2008, 05:30:40 AM »
    Welcome to ComputerHope.

    Get into Safe Mode and try the System Restore again.

    salty

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      Re: cannot access system restore or internet explorer
      « Reply #2 on: September 27, 2008, 05:43:30 AM »
      thank u will try

      Carbon Dudeoxide

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      Re: cannot access system restore or internet explorer
      « Reply #3 on: September 27, 2008, 05:45:43 AM »
      Good Luck!

      Let us know what happens. ;)

      salty

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        Re: cannot access system restore or internet explorer
        « Reply #4 on: September 28, 2008, 03:31:16 AM »
        restarted in safe mode  get message cannot find  C:\WINDOWS\system32\rundll32.exe and i dont have a start button showing

        salty

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          Re: cannot access system restore or internet explorer
          « Reply #5 on: September 28, 2008, 03:38:38 AM »
          ok got to system restore it says same thing system restore is not able to protect your computer.  please restart your computer and then run system restore again 

          Carbon Dudeoxide

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          Re: cannot access system restore or internet explorer
          « Reply #6 on: September 28, 2008, 03:39:59 AM »
          Is this Windows XP?

          Boot into Normal Mode and do the following:
             1.  Click Start
             2. Click Run
             3. Type "sfc /scannow" and press enter. (Have your Windows CD handy.)

          salty

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            Re: cannot access system restore or internet explorer
            « Reply #7 on: September 28, 2008, 03:55:26 AM »
            yes it is xp pro sp2 and cyberpower did not send a disc just a restore to original unfortunately i have other xp discs but not with sp2 on it i have this computer running next to this one also

            Carbon Dudeoxide

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            Re: cannot access system restore or internet explorer
            « Reply #8 on: September 28, 2008, 03:56:28 AM »
            Can you borrow an XP SP2 Disc?

            salty

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              Re: cannot access system restore or internet explorer
              « Reply #9 on: September 28, 2008, 03:59:32 AM »
              does it have to be xp pro and any xp sp2

              Carbon Dudeoxide

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              Re: cannot access system restore or internet explorer
              « Reply #10 on: September 28, 2008, 04:05:29 AM »
              Yes, it has to be the same as your current Version of Windows.

              salty

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                Re: cannot access system restore or internet explorer
                « Reply #11 on: September 28, 2008, 06:35:04 AM »
                ok have xp disc in machine what next

                Carbon Dudeoxide

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                Re: cannot access system restore or internet explorer
                « Reply #12 on: September 28, 2008, 06:37:23 AM »
                   1.  Click Start
                   2. Click Run
                   3. Type "sfc /scannow" and press enter.

                It will ask you for the Windows CD.

                salty

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                  Re: cannot access system restore or internet explorer
                  « Reply #13 on: September 28, 2008, 06:56:31 AM »
                  ok should i do a new install

                  Carbon Dudeoxide

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                  Re: cannot access system restore or internet explorer
                  « Reply #14 on: September 28, 2008, 06:59:03 AM »
                  ok should i do a new install

                  You could, but it will erase everything (if you are willing). What about my suggestion?