downloads

[Martyheinz]

I have Vista Home with Kaspersky security.  We used to get automatic Microsoft updates, then it stopped.  Also I had a subscription to BigFishGames with no trouble with downloads.  All of a sudden the automatic updates would not download.  Then several months later the downloads from BFG produced a DOWNLOAD ERROR message.  We tried whitelisting BFG to no avail.  Have tried browser settings and firewall.  Nothing helped.  We did receive 1 automatic update from Microsoft then they stopped again.  What is going on?  Would it be of any help to change security to Norton 360 V 2009?  Any help or suggestions greatly appreciated.

[Carbon Dudeoxide]

Would it be of any help to change security to Norton 360 V 2009?

NO! This is like killing your own computer.
Kaspersky is one of the best out there in the field of antivirus.

Anyways, What Operating System is this?
When you try to download the updates, what is the EXACT error message?

[Martyheinz]

Sorry.  Sent Email as I couldn't figure out how to get back to this page.  Anyway.HP Vista Home Basic Version 6.0 (build 6001: Service Pack 1. 1GB RAM, CPU AMD AthlonDual Core Proc 3800 + 2GHz, 32 Bit.
When we try to run Windows updates error message is ERROR CODE 80244019.  First occurred 19 Dec.  I know this is a long time, but I just found out from my husband how long it has been.  On Big Fish Games download problem started 21 September this year.  We received 1 Windows update (the second one produced an error message) on 21 September then I couldn't download from BFG and no more from Windows.  We can't update Windows defender either (only 1 update 21 September) then nothing again.

[Broni]

Try here: http://www.windowsreference.com/windows-vista/errors-found-code-80244019-when-trying-to-run-windows-updates-in-windows-vista/

[Martyheinz]

Thanks will have husband try this.  No one has been able to offer suggestions why downloads from Big Fish Games have suddenly stopped and what to do about it.

[Carbon Dudeoxide]

Thanks will have husband try this.  No one has been able to offer suggestions why downloads from Big Fish Games have suddenly stopped and what to do about it.

Does this only happen on this site?

[Martyheinz]

As there are many sites offering free downloads, I haven't tried a lot of them.  The ones I have tried work as long as it isn't an offering from Big Fish.

[Carbon Dudeoxide]

What is the link to the Big Fish Site? I think I'm looking at the wrong thing....

[Martyheinz]

The site is BIGFISHGAMES.com or my husband says you can use BFG.com.

[Carbon Dudeoxide]

Hmmmmm......How are they being downloaded?

[Martyheinz]

Sorry, computer illiterate.  What do you mean how are they being downloaded?  As of 21 September, they aren't.

[Martyheinz]

It is 345 pm here in Germany.  My husband will be home in about an hour.  He will try Broni's suggestion this evening.

[Martyheinz]

Received msg (finally) from BigFishGames.  They said they updated game manager and a "few" customers had download problems.  (Judging from chat more than a few had problems.)  However, am working with them to solve problem.  Going to try Broni's suggestion on windows updates today.  Will let you know, and thanks for trying to help.  It's good to know someone cares.

[Carbon Dudeoxide]

All right then. Let us know how it goes.

[Martyheinz]

No luck with Broni's suggestion.  Would buying and installing Uniblue's Registry Booster be of any help with either Microsoft downloads or Big Fish Games.  An willing to try about anything at this point.