Hello Mr. Soybean: I have the Microsoft updates turned on for my computer, and receive weekly updates. To solve the current problem, I thought I could just download the necessary conversion program. I did that, and as you know, it didn't work. So, I uninstalled it and went to the page you said to go to, to see if there were any urgent updates I needed to install first, before reinstalling. First, Microsoft told me I had to use Explorer, so I came out of my Firefox (which usually downloads all my updates) and went to Explorer (which I never use unless absolutely necessary). Next Microsoft issued a reliability check, which my newly bought computer promptly failed. Apparently this was not an official version of whatever needed to be official. So, back to square one. I can't download the safety features. So, does this mean I shouldn't try to download the converter again, either, or, should I give the converter another try, even though microsoft seems to be blocking the safety patch.
(And, isn't this weird because I'm constantly getting updates through my Firefox browser--what's going on here with MS?)
Please let me know what to do next to try and be able to convert .docx to .doc.
In peace,
Dr. D.