followed instruction to clean malware but computer still acting strangely

[rlei]

I was helping a co-worker with his personal laptop (Sony Vaio, Pentium M 1.86GHz, 512MB RAM, Windows XPP2).  He had this AntispywareXP 2009 that kept popping up saying his computer was infected and would automatically launch.  In addition, it would get multiple error messages saying ntvdm.exe - bad image or spysub.exe - bad image which would be followed by "Application or DLL c:\windows\system32\msansspc.dll is not a valid windows image.  Please check this against your installation diskette."  I searched online and found references to getpack23 which I did find running in the processes.

I ran AVG , but it would keep crashing so I restarted the in safe mode and ran AVG.  Then I found this website and followed all the directions for removing malware.  Now hopefully the computer is virus free, but several programs seem to have been removed including Picasa 2, Nikon View, Real player, Mozilla Firefox, Picture Project and Microsoft Outlook.  I reinstalled Firefox, but the program will not load.  I've tried also opening several other programs that also just do nothing, including IE.   

I'd appreciate any help that this forum can provide.  Logs are included.

Raphael

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[CBMatt]

Sorry for the long wait.  Things are very busy right now and we're a bit short-staffed, which is causing us to get more behind than usual.  Some recent server issues also contributed to this somewhat.  But we are doing our best to pick up the slack and help everyone out.  Are you still experiencing problems with malware?  If so, please follow these steps again:
http://www.computerhope.com/forum/index.php/topic,46313.0.html

I know you've already gone through the process and posted the logs, but malware changes and evolves, so we need to see if the state of your computer has changed at all.  It's difficult to instruct our users if we don't have the most up-to-date information.  Thank you for your understanding, and if you still need help, we'll be here to do what we can.