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Author Topic: Unable to update Creative Live! Cam Driver  (Read 4147 times)

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sjn2009

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    Unable to update Creative Live! Cam Driver
    « on: November 01, 2008, 02:31:01 AM »
    Recently purchased a Creative Live! Cam and everytime I try to start Video Chat with my friend, my computer shuts down. I assumed it could be the Driver which I did find out was out of date. So I attempted to update it and it tells me I need to uninstall the old driver before I can install the new one. However when trying to do so I get this message:


    Note. I get asked to uninstall the driver right before this "uninstall" progress window and mass "?" box open.

    Carbon Dudeoxide

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    Re: Unable to update Creative Live! Cam Driver
    « Reply #1 on: November 01, 2008, 06:53:24 AM »
    What is your exact camera model number/name?

    Has it always worked?

    What Operating System?

    sjn2009

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      Re: Unable to update Creative Live! Cam Driver
      « Reply #2 on: November 01, 2008, 12:28:05 PM »
      Live! Cam Video IM (VF0350)

      Never. I bought it last night.

      Windows XP SP3

      Carbon Dudeoxide

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      Re: Unable to update Creative Live! Cam Driver
      « Reply #3 on: November 01, 2008, 11:09:21 PM »
      Google says it's simply Plug and Play.

      Did the webcam come with a CD?

      sjn2009

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        Re: Unable to update Creative Live! Cam Driver
        « Reply #4 on: November 02, 2008, 11:15:43 AM »
        Yes it came with a CD that installed the Driver and a bunch of software I don't need. Even after installing the driver from the CD the first time I got the "???" message box.

        Carbon Dudeoxide

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        Re: Unable to update Creative Live! Cam Driver
        « Reply #5 on: November 03, 2008, 05:16:04 AM »
        Try uninstalling the driver and software and then reinstalling the entire disc.