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Author Topic: Hardware Failure?  (Read 2347 times)

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Moss84

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    Hardware Failure?
    « on: November 02, 2008, 08:16:18 AM »
    Hi, I have a packard bell computer running XP pro sp2 with 2 gig ram, and has a gigabyte motherboard. the problem is that the computer does not boot up at all, its almost as if it keeps tripping. i have had it running once but the screen starts all white and fades gradually to black. i have cleaned alot of dust from around the heatsink on the processor. I think my processor may have burnt out or something. any help appreciated please guys! thanx ??? ??? ???

    patio

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    Re: Hardware Failure?
    « Reply #1 on: November 02, 2008, 09:01:45 AM »
    Since you have been working inside the case something may have gotten dislodged.
    Remove all power sources and re-seat any RAM sticks; addon cards such as video and network.
    Double check all cableing including power cables and drive cables.
    Leave the side panel off for now and re-connect power.
    Boot up and make sure all fans are operating properly...if any of them are not POWER DOWN immediately. Some CPU's can burn up in as little as 10 seconds.

    If everything appears as it should be then do the following:
    DLoad and run MemTest...let it run for at least 2 hours. This will tell you if the RAM is good.
    DLoad and run the diagnostics from the hard drive manuf. site. Follow the instructions on creating a bootable CD and run the Long test.

    Post back with your results.
    " Anyone who goes to a psychiatrist should have his head examined. "

    Moss84

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      Re: Hardware Failure?
      « Reply #2 on: November 02, 2008, 09:10:42 AM »
      It is the first time i have been inside that computer (it has never been touched since purchased). I only went inside it when the problem occured. i thought maybe a wire had come loose too but i inspected everything and all connections are set up as should be! I have tried lookin at the fans when turning it on and they work fine! just seems as though its tripping out every half second or something. I was going to run fix - it utilities on it to diagnose the problem but i cant get it to boot! i have a hardware failure somewhere but im not sure if its the motherboard or processor or what!  ::) ???

      patio

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      Re: Hardware Failure?
      « Reply #3 on: November 02, 2008, 09:22:10 AM »
      Did you follow the instructions i typed out for you ? ?

      Probably not since there's more than nine minutes work there....
      " Anyone who goes to a psychiatrist should have his head examined. "

      Moss84

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        Re: Hardware Failure?
        « Reply #4 on: November 02, 2008, 09:28:08 AM »
        Sorry, yes i did. but to no avail. when the problem first started every now and again the monitor was telling me there was no signal then it got more frequent. now it wont power up properly at all. I had it running once after a few attemps but i get no picture on the monitor. it is all white then clouds over gradually turning black. i have no way of running any sort of diagnostic software on it.

        patio

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        Re: Hardware Failure?
        « Reply #5 on: November 02, 2008, 09:38:29 AM »
        The diagnostics need no OS to run...
        " Anyone who goes to a psychiatrist should have his head examined. "

        BC_Programmer


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        Re: Hardware Failure?
        « Reply #6 on: November 02, 2008, 09:41:09 AM »
        have you tried a different monitor, as well? Video card?
        I was trying to dereference Null Pointers before it was cool.

        Moss84

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          Re: Hardware Failure?
          « Reply #7 on: November 02, 2008, 09:42:48 AM »
          I cant even get into the bios screen. if i did run the diagnostics, how could i get the results when the computer wont allow my monitor to work?

          BC_Programmer


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          Re: Hardware Failure?
          « Reply #8 on: November 02, 2008, 09:44:06 AM »
          have you tried a different monitor, as well? Video card?

          I was trying to dereference Null Pointers before it was cool.

          Moss84

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            Re: Hardware Failure?
            « Reply #9 on: November 02, 2008, 09:52:02 AM »
            i have tried the monitor on my other computer and it works fine. i then tried the monitor in the integrated graphics slot but that didnt solve the problem.