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Author Topic: Blank blue screen when clicking a "contact us" link  (Read 3000 times)

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expo

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    Blank blue screen when clicking a "contact us" link
    « on: November 18, 2008, 02:43:10 PM »
    New member here so bear with me...........

    Lately, when I'm on a .com website and click the "contact us" button for more information, and it happens to be a link to a hidden email address, I get a blank blue screen pop up.   I can close the screen by right clicking the blank button on the bottom--then close--and it goes away.   

    After that, if I right click the "contact us" box in the web site and click "copy" then it puts the hidden email address on the clipboard and I can manually paste it in my email.   

    Is there a way I can go back to the way it used to be?

    Edit---Now that I've seen some sample medium-blue screens in a search, the blue screen I get is lighter and more blue/green if that helps.
    « Last Edit: November 18, 2008, 07:47:16 PM by expo »

    Broni


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    Re: Blank blue screen when clicking a "contact us" link
    « Reply #1 on: November 18, 2008, 09:19:06 PM »
    What does the blue screen say?
    What browser, version?

    expo

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      Re: Blank blue screen when clicking a "contact us" link
      « Reply #2 on: November 18, 2008, 09:36:28 PM »
      Happens with I.E and Firefox in Hotmail, Verizon and Gmail

      Subject:  BLANK blue screen.....No wordee; no clickee

      I hope I'm not the only one this happens to!

      Broni


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      Re: Blank blue screen when clicking a "contact us" link
      « Reply #3 on: November 18, 2008, 09:45:56 PM »
      Verify your Java version here: http://www.java.com/en/download/installed.jsp
      Update, if necessary.
      Uninstall all previous Java versions, through Add\Remove.