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Author Topic: Looking for help with printer driver  (Read 5708 times)

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martinep

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    Greenhorn

    Looking for help with printer driver
    « on: January 06, 2009, 05:14:23 PM »
    Hi,
    Bought a new mac which I love. Had a HP laserjet printer that I wanted to keep using. Tried to install the driver, didn't work. Now somebody gave me another driver that works apparently  however, my mac won't install it since it says that I already have a driver (a newer version) installed. I want to disinstall the driver to install the one that will supposedly work. However, can find out how to disinstall the first driver. Can anybody help?
    Thanks
    M.

    Carbon Dudeoxide

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    Re: Looking for help with printer driver
    « Reply #1 on: January 07, 2009, 05:05:18 AM »
    It's actually called Uninstall.

    I'm not really sure with Macs, but I found this:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00270665&lc=en&cc=us&dlc=&product=79502&rule=7437

    martinep

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      Greenhorn

      Re: Looking for help with printer driver
      « Reply #2 on: January 07, 2009, 06:20:36 AM »
      Great! Thanks a lot!   :)

      Carbon Dudeoxide

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      Re: Looking for help with printer driver
      « Reply #3 on: January 07, 2009, 06:32:12 AM »
      Did it work?

      martinep

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        Greenhorn

        Re: Looking for help with printer driver
        « Reply #4 on: January 07, 2009, 06:34:02 AM »
        Don't know yet! It's on my computer at home and I'm at work. I'll try it tonight and let you know.
        Thanks again.
        M.

        Carbon Dudeoxide

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        Re: Looking for help with printer driver
        « Reply #5 on: January 07, 2009, 06:41:13 AM »
        All right.

        martinep

          Topic Starter


          Greenhorn

          Re: Looking for help with printer driver
          « Reply #6 on: January 07, 2009, 06:30:27 PM »
          Does not work! Can't seem to find it and my system is not the one on the HP page. I have OS 10.5.6
          Help!
          M.

          socrates



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          Re: Looking for help with printer driver
          « Reply #7 on: January 08, 2009, 02:49:44 PM »
          here's what you need to do.

          Go to system preferences (apple logo in top left corner --> system preferences).

          Go to "Print & Fax"

          You will see the printers on the left hand side.
          Click on the one you want to delete so it's highlighted, then click on the "-" sign in the bottom left corner.

          Just to be safe I'd also go to your applications folder (click on finder, then go to applications) and find the Hewlett-Packard folder and delete it.

          Then use your installer. 

          BTW- a good way to know you are using the correct driver is to download it directly from HP's website.  If you go there you can choose Mac OS X as your operating system and then download the software for OS 10.5 and you'll be set.

          Please let us know what your results are.