There isn't an F drive listed that I can find, the drive for CD-Roms is supposed to be D or E, i disabled this drive and then loaded the software again, it did not even read it at all then, so I went back and enabled that drive again, it will read it but when it begins the install portion that error message pops up. This is the 1st time I tried to install anything since I took the computer home so I am not sure how far back I should do the system restore. My son tried to install one of his computer games (that works on his laptop) and it gave him the same error message, he says he has never heard of an F drive. The system is Windows XP Professional