Computer only starts in safe mode

[bmav25]

Hi all,

I am new to this site and appreciate all the help you can give me.  I was attempting to remove some malware from my computer.  I restarted to safe mode, but when prompted for password, the correct password was not accepted.  I tried "administrator" with a blank password, but that did not work either.  What are my alternatives to logging back in to the computer.  Also, the computer only boots up in safe mode, so I am essentially locked out for the time being.  I have also tried to start windows normally through the F8 key to no avail.

Thanks in advance!

[tylerisdabest]

well atleast you can get into safe mode

ok you need to get malware bytes and hijackthis then run a scan and such and such

also post logs

p.s. they work in safe mode

[bmav25]

Sorry I may have typed incorrectly.  The computer only boots up in safe mode, but when it does not the correct password.  I type in the current password only to get an error message.  I have also tried the "Administrator" account to no avail.

[Broni]

CH rules don't allow us to help with passwords.