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Author Topic: Application Run Problem  (Read 5745 times)

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Szpixman

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    Application Run Problem
    « on: February 23, 2009, 08:24:28 AM »
    I have been using a context menu program for well over a year & it has worked flawlessly...until about 6 or 8 weeks ago.  It always ran at start up, but now, for some reason, I have to re enter my serial key every time to make it work.  It still remembers all my settings, but will not run at start up.  It is Mmm+ by Hace Software.  I've gotten Avira to leave it alone, as well as the Windows Firewall.
    I am running XP Home, SP3.
    I am thinking maybe one of Windows Wonderful Updates screwed it up?
    Any help would be appreciated.
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    patio

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    Re: Application Run Problem
    « Reply #1 on: February 23, 2009, 08:25:58 AM »
    Have you contacted them about resetting/obtaining a new serial key ? ?
    Did you try re-installing ? ?
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    Szpixman

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      Re: Application Run Problem
      « Reply #2 on: February 23, 2009, 10:08:46 AM »
      Yes, I have re installed it about 30 times.  It will work fine until I shut down.  Then I have the same problem when I start up again.  If it helps,  I tried installing the free version of the program & had the same results ?
      The vendor thought it might be my anti virus,  which it isn't.  I am currently waiting to hear back from them.
      I was getting 'Open File Security Warnings' at start up, until I set up the firewall to accept it.  It didn't make any difference other that I don't get the warning box anymore.  Should I ask the vendor for a new serial code anyway ?
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      patio

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      Re: Application Run Problem
      « Reply #3 on: February 23, 2009, 10:19:55 AM »
      I would...also inquire where it stores both the saved entries of data and the serial...
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      Szpixman

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        Re: Application Run Problem
        « Reply #4 on: February 23, 2009, 05:05:42 PM »
        I have contacted the vendor about where it stores the data & am waiting for another reply.  He asked about whether I am running as Administrator, is that even an issue with XP ?  I am the only one on this computer.
        And why would it have been alright for over a year...then all of a sudden, start acting up ?
        Thanks for you help so far.
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        patio

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        Re: Application Run Problem
        « Reply #5 on: February 23, 2009, 05:26:31 PM »
        It may matter depending on the app but if you are the only user and there are no other accounts on the machine this is unlikely...
        To test this boot to safemode and run the app to see if it behaves...
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        Szpixman

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          Re: Application Run Problem
          « Reply #6 on: February 24, 2009, 09:56:37 AM »
          Hi Patio,
          Just so I'm clear about this.  In order to make the program work I have to run the .exe for it, then enter my serial key & it will work fine until I shut down my computer.  Then I have to do this all over again the next time I re start my machine.  Won't I technically be doing the same thing in Safe Mode ?  Then after I shut down & re start in Normal Mode I'll still be where I am now.
          Before this problem ... I installed it once & it was there all the time.
          Thanks.

          I have also found that if I shut the program down,  I can re start it no problem.  It only acts up after I shut off the computer.
          « Last Edit: February 24, 2009, 10:19:25 AM by Szpixman »
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          Szpixman

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            Re: Application Run Problem
            « Reply #7 on: February 25, 2009, 10:08:48 AM »
            Hi Patio,

            Started in Safe Mode, ran the .exe & entered my serial key.  The program worked properly while in Safe Mode.
            Does that mean I'm OK as far as Administrative rights go  ?
            Any other ideas  ?
            Still haven't heard back from the vendor about a new key or where things are stored.
            Thanks.
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            patio

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            Re: Application Run Problem
            « Reply #8 on: February 25, 2009, 01:12:13 PM »
            This would suggest the app has an issue with either a driver or an application that loads in full mode...
            Kinda tough to diagnose that from where i'm sitting...
            I have a few Context Menu custom tools around ...which one is this ? ?
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            Szpixman

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              Re: Application Run Problem
              « Reply #9 on: February 26, 2009, 08:33:29 AM »
              It is call Mmm Plus by Hace Software.

              http://hace-software.com/mmm-plus.shtml

              Would I be able to find the conflicting app or driver by closing everything that runs at start up,  then starting each one, one at a time.
              It's too bad this turned into such a pain.  With it running it makes my context menus easy to use as you can move all the features you don't use often to a 'rarely used' folder without disabling or deleting them like you
              do with ShellExView.  Some of my context menus are a mile long otherwise.
              Thanks.
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              patio

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              Re: Application Run Problem
              « Reply #10 on: February 26, 2009, 08:51:09 AM »
              Quote
              Would I be able to find the conflicting app or driver by closing everything that runs at start up,  then starting each one, one at a time.

              Although tedious, yes this would be the way i would test it...
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              Szpixman

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                Re: Application Run Problem
                « Reply #11 on: February 27, 2009, 10:20:03 AM »
                I will probably attempt to do that this evening or late tonight & I'll let you know if I find the conflicting program.  Thanks again for your insight.
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                patio

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                Re: Application Run Problem
                « Reply #12 on: February 27, 2009, 01:22:36 PM »
                10-4.
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                Szpixman

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                  Re: Application Run Problem
                  « Reply #13 on: February 28, 2009, 08:29:53 AM »
                  Good Morning,

                  Well, staying up all night didn't help.  I did manage to find where it's stored & can actually see my serial key is in there.  Nothing from the developer either.  Would like to thank him in person right about now!
                  Any other ideas for me to try ?
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                  patio

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                  Re: Application Run Problem
                  « Reply #14 on: February 28, 2009, 08:30:56 AM »
                  Context Menu Editor...was FREE last time i looked.
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