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Author Topic: USB Works for Thumb Drives, Nothing Else  (Read 2772 times)

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rjbinney

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USB Works for Thumb Drives, Nothing Else
« on: February 28, 2009, 11:11:57 AM »
I have four USB ports on my Dell Latitude D620.

Three work perfectly, one (let's call it Port A) does not.

Here's what I've observed so far:
- All thumb drives, except for one, work fine in Port A (That is, I can save and launch documents and media files)
- The one that does not work is a 16GB micro that hosts my iTunes library
- My iPod is not recognized when plugged into Port A, but it is in others.
- My iPod CHARGES when plugged into Port A, however.
- My wireless presenter's receiver is not recognized
When I say "not recognized", I mean it does not make the funny USB connection sound, and does not show up in "Safely Remove Hardware". Additionally, the laptop does not try to find/make a new hardware connection.

All of the above mentioned devices work correctly in other USB ports on the same machine.

This happens regardless of where the laptop is, which of two power adaptors it's plugged into, or whether it's running on battery power. It is not specific to one power supply, or where in the house (or country) my machine is.

Port A is the top one on the right side of the keyboard.

I first noticed this issue in early January. It has been this way ever since.

The laptop is two years old. The iPod is 18 months, and the 16GB drive was purchased in early January.



I have tried deleting my USB info in Device Manager and rebooting. This did not make a difference.

Love to hear any suggestions or advice.

Cheers,

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Carbon Dudeoxide

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Re: USB Works for Thumb Drives, Nothing Else
« Reply #1 on: February 28, 2009, 09:34:37 PM »
How old is this laptop?

What Operating System is this?

If you go to Device Manager, are there any Yellow Question or Exclamation marks?
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rjbinney

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Re: USB Works for Thumb Drives, Nothing Else
« Reply #2 on: March 08, 2009, 05:20:16 PM »
Sorry for late reply... "Notify me of replies" didn't.

It's XP SP3 and no yellow exclamations.
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ELVIROS

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Re: USB Works for Thumb Drives, Nothing Else
« Reply #3 on: March 08, 2009, 08:24:52 PM »
answer the question 4 help
Quote from: rjbinney on March 08, 2009, 05:20:16 PM
Sorry for late reply... "Notify me of replies" didn't.

It's XP SP3 and no yellow exclamations.
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truenorth



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    Re: USB Works for Thumb Drives, Nothing Else
    « Reply #4 on: March 09, 2009, 09:13:17 AM »
    ELVIROS, Exactly what is it that you are trying to accomplish on these forums? ALL the questions that were asked by "Carbon " were answered by the poster(including the one "how old is the computer"--in the poster's original post--which obviously "carbon" missed).truenorth
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    BC_Programmer


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    Re: USB Works for Thumb Drives, Nothing Else
    « Reply #5 on: March 09, 2009, 09:54:10 AM »
    trolling, of course. pay him no heed.
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    Carbon Dudeoxide

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    Re: USB Works for Thumb Drives, Nothing Else
    « Reply #6 on: March 11, 2009, 02:55:27 AM »
    Hmmm.....Anyways, how old is the laptop, Rjbinney?

    You might want to try reinstalling your motherboard drivers.
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    rjbinney

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    Re: USB Works for Thumb Drives, Nothing Else
    « Reply #7 on: March 11, 2009, 12:22:02 PM »
    Quote from: Carbon Dudeoxide on March 11, 2009, 02:55:27 AM
    Hmmm.....Anyways, how old is the laptop, Rjbinney?
    Quote from: rjbinney on February 28, 2009, 11:11:57 AM

    The laptop is two years old. The iPod is 18 months, and the 16GB drive was purchased in early January.

    Well, of course, it's a few weeks older now...


    Quote from: Carbon Dudeoxide on March 11, 2009, 02:55:27 AM
    You might want to try reinstalling your motherboard drivers.
    Is that as simple as it sounds? I guess the underlying question there is... What risk is there in that?
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    patio

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    Re: USB Works for Thumb Drives, Nothing Else
    « Reply #8 on: March 11, 2009, 12:26:28 PM »
    Shouldn't do any harm at all...
    As long as they are the Original correct ones.
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    Carbon Dudeoxide

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    Re: USB Works for Thumb Drives, Nothing Else
    « Reply #9 on: March 11, 2009, 08:06:11 PM »
    It should be as simple as installing another piece of software.
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