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Author Topic: Unable to remove virus on WinXP. Logs included. Thanks everyone!  (Read 4380 times)

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Bitwise

    Topic Starter


    Greenhorn

    Hi everyone,

    I just found out about this forum. I believe I have a computer virus infecting my C drive (WinXP SP2). I thought that initial indications pointed to the sasser worm such as lsass.exe overrun and resulting shutdown. Using tools from Microsoft and Symantec did not find the worm and did not stop the infection. The next symptom was that the computer would not reboot, hanging in a windows boot screen with the message “Configuring Network Connections”.
    I was able to use an older HDD also with winXP-SP2 as the primary drive to boot from thus having my infected drive map to the F drive as the slave physical drive. Attempts at fixing this infection are run from the current C drive with the network unplugged. This is the state I am in now. The current C drive, the uninfected one ( I still hope) already had AVG version 7.5 installed which recognized the infected files on the F drive as soon as I used windows explorer to examine that drive. AVG identified a file in f:\documents and settings\owner folder named owner.exe as the culprit but could not remove it or heal it. I tried A squared (free) but could not find this file. I could not use explorer to open the f:\documents and settings\owner folder directly, always getting an access denied message. I was able to rename the owner folder to owner1 and then was able to explore inside, but AVG still could not remove the file. I tried using various unremovable file removal tools to no avail. Then, while I was watching AVG, a registry entry was made and another file appeared in the owner1 folder called file.exe. AVG claimed this was also an infected file, but failed to remove it. Below are all the logs you request on the Computer Hope webpage. Please look into this and I will follow along. You folks provide a great learning experience, thanks for your time and patience.

    Also, using a DOS window I find another file that probably has a name too long for windows to find that is located in the same infected folder f:\documents and settings\owner. I'll try to attach a screen shot.

    Does anyone know what virus(es) I have?

    The computer is a used Dell Dimension 2350, but the HDD is new with a fresh install of WinXP-SP2 Home Edition.


    Service Tag 51RZN21
    Express Service Code 10991390329
    Processor Intel(R) Pentium(R) 4 CPU 2.00GHz
    Processor Speed 1.95 GHz
    Memory (RAM) 2048 MB
    Operating System Microsoft Windows XP Home Edition
    Operating System Version 5.1.2600

    [attachment deleted by admin]

    evilfantasy

    • Malware Removal Specialist
    • Moderator


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    • OS: Windows 11
    Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
    « Reply #1 on: April 25, 2009, 12:49:42 PM »
    Download DDS by sUBs and save it to your desktop. Alternate DDS download link

    Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

    * XP users Double click on dds to run it.
    * If your antivirus or firewall try to block DDS then please allow it to run.
    * When finished DDS will open two (2) logs.

    1) DDS.txt
    2) Attach.txt

    * Save both logs to your desktop.
    * Please copy and paste the entire contents of both logs in your next reply.

    Note: DDS will instruct you to post the Attach.txt log as an attachment.
    Please just post it as you would any other log by copy and pasting it into the reply.


    Bitwise

      Topic Starter


      Greenhorn

      Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
      « Reply #2 on: April 30, 2009, 01:24:26 AM »

      DDS (Ver_09-03-16.01) - NTFSx86 
      Run by ADMINISTRATOR 1 at 23:39:51.03 on Wed 04/29/2009
      Internet Explorer: 7.0.5700.6
      Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.2046.1554 [GMT -7:00]

      AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

      ============== Running Processes ===============

      C:\WINDOWS\system32\svchost -k DcomLaunch
      svchost.exe
      C:\WINDOWS\System32\svchost.exe -k netsvcs
      svchost.exe
      svchost.exe
      C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\Explorer.EXE
      svchost.exe
      C:\Program Files\a-squared Free\a2service.exe
      C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
      C:\PROGRA~1\AVG\AVG8\avgtray.exe
      C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
      C:\WINDOWS\system32\cisvc.exe
      C:\Program Files\Java\jre6\bin\jusched.exe
      C:\Program Files\DellSupport\DSAgnt.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Java\jre6\bin\jqs.exe
      C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
      C:\WINDOWS\System32\mnmsrvc.exe
      C:\WINDOWS\System32\svchost.exe -k imgsvc
      C:\WINDOWS\system32\rundll32.exe
      C:\PROGRA~1\AVG\AVG8\avgrsx.exe
      C:\PROGRA~1\AVG\AVG8\avgnsx.exe
      C:\WINDOWS\system32\wuauclt.exe
      C:\WINDOWS\system32\cidaemon.exe
      C:\Program Files\Internet Explorer\IEXPLORE.EXE
      C:\Program Files\AVG\AVG8\aAvgApi.exe
      C:\Program Files\AVG\AVG8\avgui.exe
      C:\Documents and Settings\ADMINISTRATOR 1\Local Settings\Temporary Internet Files\Content.IE5\OLMDUVM5\dds[1].pif

      ============== Pseudo HJT Report ===============

      uStart Page = hxxp://www.yahoo.com
      uWindow Title = Windows Internet Explorer provided by Yahoo!
      mDefault_Page_URL = hxxp://www.yahoo.com
      mSearch Bar =
      uInternet Connection Wizard,ShellNext = hxxp://www.dellnet.com/
      uInternet Settings,ProxyOverride = hxxp://localhost;
      uSearchAssistant =
      uCustomizeSearch =
      BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
      BHO: : {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - c:\progra~1\crawler\ctbr.dll
      BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
      BHO: PCTools Site Guard: {5c8b2a36-3db1-42a4-a3cb-d426709bbfeb} - c:\progra~1\spywar~1\tools\iesdsg.dll
      BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
      BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
      BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
      TB: &Crawler Toolbar: {4b3803ea-5230-4dc3-a7fc-33638f3d3542} - c:\progra~1\crawler\ctbr.dll
      TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
      EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
      EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
      EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
      uRun: [SpySweeper] "c:\program files\webroot\spy sweeper\SpySweeper.exe" /0
      uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
      uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
      mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
      mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
      mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
      mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
      mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
      mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
      mRunOnce: [!CleanupNetMeetingDispDriver] "c:\windows\system32\rundll32.exe" msconf.dll,CleanupNetMeetingDispDriver 0
      StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
      StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
      IE: Crawler Search - tbr:iemenu
      IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
      DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
      DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
      DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
      DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
      DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
      DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} - hxxp://loandocs.swiftsend.com/component/sview-6.2.2/svinstall_a_stat_ics.cab
      DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://sdlc-esd.sun.com/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab?AuthParam=1240601962_1107a2eb8e0c670d828419dbe3cfc756&GroupName=JSC&FilePath=/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab&File=jinstall-6u13-windows-i586-jc.cab&BHost=javadl.sun.com
      DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
      DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
      DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
      DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
      DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
      Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
      Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - c:\progra~1\crawler\ctbr.dll
      Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
      Notify: avgrsstarter - avgrsstx.dll
      Notify: GoToAssist - c:\program files\citrix\gotoassist\480\G2AWinLogon.dll
      Notify: igfxcui - igfxsrvc.dll
      STS: IE Component Categories cache daemon: {553858a7-4922-4e7e-b1c1-97140c1c16ef} - c:\windows\system32\ieframe.dll
      SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

      ============= SERVICES / DRIVERS ===============

      R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-24 64160]
      R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-4-22 130936]
      R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-23 325640]
      R1 AvgMfx86;AVG Minifilter x86 Resident Driver;c:\windows\system32\drivers\avgmfx86.sys [2007-9-7 27656]
      R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-23 108552]
      R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-3-23 9968]
      R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-3-23 72944]
      R2 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2009-4-24 425080]
      R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-4-23 298264]
      R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 953168]
      S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-3-23 7408]
      S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-4-22 348752]
      S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-4-22 1095560]

      =============== Created Last 30 ================

      2009-04-29 22:51   <DIR>   --d-----   C:\XTGOLD
      2009-04-24 21:50   <DIR>   --d-----   c:\temp\jobs
      2009-04-24 21:50   <DIR>   --d-----   c:\temp\passwords
      2009-04-24 21:48   <DIR>   --d-----   c:\temp\CRedit card payments
      2009-04-24 16:29   <DIR>   --d-----   c:\program files\a-squared Free
      2009-04-24 13:47   <DIR>   --d-----   c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
      2009-04-24 13:47   <DIR>   --d-----   c:\program files\SUPERAntiSpyware
      2009-04-24 13:47   <DIR>   --d-----   c:\docume~1\admini~2\applic~1\SUPERAntiSpyware.com
      2009-04-24 13:46   <DIR>   --d-----   c:\program files\common files\Wise Installation Wizard
      2009-04-24 12:55   <DIR>   --d-----   c:\program files\Trend Micro
      2009-04-24 12:41   410,984   a-------   c:\windows\system32\deploytk.dll
      2009-04-24 12:41   73,728   a-------   c:\windows\system32\javacpl.cpl
      2009-04-24 12:03   <DIR>   --d-----   c:\program files\CCleaner
      2009-04-24 10:56   <DIR>   --d-----   c:\program files\PurgeIE
      2009-04-24 10:14   64,160   a-------   c:\windows\system32\drivers\Lbd.sys
      2009-04-24 10:08   <DIR>   -cd-h---   c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
      2009-04-24 10:08   <DIR>   --d-----   c:\program files\Lavasoft
      2009-04-23 20:45   10,520   a-------   c:\windows\system32\avgrsstx.dll
      2009-04-23 20:45   108,552   a-------   c:\windows\system32\drivers\avgtdix.sys
      2009-04-23 20:44   325,640   a-------   c:\windows\system32\drivers\avgldx86.sys
      2009-04-23 20:44   <DIR>   --d-----   c:\windows\system32\drivers\Avg
      2009-04-23 20:44   <DIR>   --d-----   c:\docume~1\admini~2\applic~1\AVGTOOLBAR
      2009-04-23 20:44   <DIR>   --d-----   c:\program files\AVG
      2009-04-23 20:44   <DIR>   --d-----   c:\docume~1\alluse~1\applic~1\avg8
      2009-04-22 23:42   159,600   a-------   c:\windows\system32\drivers\pctgntdi.sys
      2009-04-22 23:42   130,936   a-------   c:\windows\system32\drivers\PCTCore.sys
      2009-04-22 23:42   73,840   a-------   c:\windows\system32\drivers\PCTAppEvent.sys
      2009-04-22 23:42   64,392   a-------   c:\windows\system32\drivers\pctplsg.sys
      2009-04-22 23:42   <DIR>   --d-----   c:\program files\common files\PC Tools
      2009-04-22 23:42   <DIR>   --d-----   c:\docume~1\alluse~1\applic~1\PC Tools
      2009-04-22 23:42   <DIR>   --d-----   c:\docume~1\admini~2\applic~1\PC Tools
      2009-04-22 23:24   <DIR>   --d-----   c:\docume~1\admini~2\applic~1\EMCO
      2009-04-22 23:18   <DIR>   --d-----   c:\program files\FileASSASSIN
      2009-04-22 23:15   <DIR>   --d-----   c:\docume~1\admini~2\applic~1\Malwarebytes
      2009-04-22 23:15   15,504   a-------   c:\windows\system32\drivers\mbam.sys
      2009-04-22 23:15   38,496   a-------   c:\windows\system32\drivers\mbamswissarmy.sys
      2009-04-22 23:15   <DIR>   --d-----   c:\program files\Malwarebytes' Anti-Malware
      2009-04-22 23:15   <DIR>   --d-----   c:\docume~1\alluse~1\applic~1\Malwarebytes
      2009-04-22 23:07   <DIR>   --d-----   c:\windows\system32\CatRoot_bak
      2009-04-22 22:42   <DIR>   --d-----   C:\!KillBox
      2009-04-22 22:09   <DIR>   --d-----   c:\program files\Spyware Doctor
      2009-04-22 22:09   84   a-------   c:\windows\encore_launcher.ini
      2009-04-21 21:43   60,416   --------   c:\windows\system32\dllcache\colbact.dll
      2009-04-21 21:43   399,360   --------   c:\windows\system32\dllcache\rpcss.dll
      2009-04-21 21:43   473,088   --------   c:\windows\system32\dllcache\fastprox.dll
      2009-04-21 21:43   227,840   --------   c:\windows\system32\dllcache\wmiprvse.exe
      2009-04-21 21:43   110,592   --------   c:\windows\system32\dllcache\services.exe
      2009-04-21 21:43   453,120   --------   c:\windows\system32\dllcache\wmiprvsd.dll
      2009-04-21 21:43   616,960   --------   c:\windows\system32\dllcache\advapi32.dll
      2009-04-21 21:43   714,752   --------   c:\windows\system32\dllcache\ntdll.dll

      ==================== Find3M  ====================

      2009-03-21 07:18   986,112   --------   c:\windows\system32\dllcache\kernel32.dll
      2009-03-06 07:44   283,648   a-------   c:\windows\system32\pdh.dll
      2009-03-06 07:44   283,648   a-------   c:\windows\system32\dllcache\pdh.dll
      2009-02-09 03:20   723,456   a-------   c:\windows\system32\lsasrv.dll
      2009-02-09 03:20   399,360   a-------   c:\windows\system32\rpcss.dll
      2009-02-09 03:20   723,456   --------   c:\windows\system32\dllcache\lsasrv.dll
      2009-02-09 03:20   714,752   a-------   c:\windows\system32\ntdll.dll
      2009-02-09 03:20   616,960   a-------   c:\windows\system32\advapi32.dll
      2009-02-09 03:19   1,846,272   a-------   c:\windows\system32\win32k.sys
      2009-02-09 03:19   1,846,272   --------   c:\windows\system32\dllcache\win32k.sys
      2009-02-06 10:24   2,180,480   a-------   c:\windows\system32\ntoskrnl.exe
      2009-02-06 10:24   2,180,480   a-------   c:\windows\system32\dllcache\ntoskrnl.exe
      2009-02-06 10:22   2,136,064   --------   c:\windows\system32\dllcache\ntkrnlmp.exe
      2009-02-06 10:14   110,592   a-------   c:\windows\system32\services.exe
      2009-02-06 09:54   35,328   a-------   c:\windows\system32\sc.exe
      2009-02-06 09:54   35,328   a-------   c:\windows\system32\dllcache\sc.exe
      2009-02-06 09:49   2,057,728   a-------   c:\windows\system32\ntkrnlpa.exe
      2009-02-06 09:49   2,057,728   a-------   c:\windows\system32\dllcache\ntkrnlpa.exe
      2009-02-06 09:49   2,015,744   --------   c:\windows\system32\dllcache\ntkrpamp.exe
      2009-02-04 23:56   90,112   a-------   c:\windows\DUMP9598.tmp
      2009-02-04 23:52   90,112   a-------   c:\windows\DUMP84df.tmp
      2009-02-03 21:30   90,112   a-------   c:\windows\DUMP3884.tmp
      2009-02-03 21:29   90,112   a-------   c:\windows\DUMP35e4.tmp
      2009-02-03 21:26   90,112   a-------   c:\windows\DUMP3623.tmp
      2009-02-03 13:08   55,808   a-------   c:\windows\system32\secur32.dll
      2009-02-03 13:08   55,808   --------   c:\windows\system32\dllcache\secur32.dll
      2003-04-14 05:24   207,758   ac------   c:\program files\INSTALL.LOG

      ============= FINISH: 23:40:36.67 ===============



      UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
      IF REQUESTED, ZIP IT UP & ATTACH IT

      DDS (Ver_09-03-16.01)

      Microsoft Windows XP Home Edition
      Boot Device: \Device\HarddiskVolume2
      Install Date: 4/29/2003 12:01:16 PM
      System Uptime: 4/29/2009 10:47:48 PM (1 hours ago)

      Motherboard: Dell Computer Corporation |  | 07W080
      Processor:               Intel(R) Pentium(R) 4 CPU 2.00GHz | Socket 478 | 1993/400mhz

      ==== Disk Partitions =========================

      A: is Removable
      C: is FIXED (NTFS) - 56 GiB total, 45.609 GiB free.
      D: is CDROM ()
      E: is CDROM ()
      F: is FIXED (NTFS) - 128 GiB total, 116.541 GiB free.

      ==== Disabled Device Manager Items =============

      ==== System Restore Points ===================

      RP1404: 4/21/2009 9:26:10 PM - System Checkpoint
      RP1405: 4/22/2009 9:49:31 PM - Software Distribution Service 3.0
      RP1406: 4/22/2009 11:50:41 PM - Software Distribution Service 3.0
      RP1407: 4/23/2009 8:44:24 PM - Installed AVG Free 8.5
      RP1408: 4/24/2009 9:48:39 AM - Avg8 Update
      RP1409: 4/24/2009 12:41:05 PM - Installed Java(TM) 6 Update 13
      RP1410: 4/24/2009 1:47:38 PM - Installed SUPERAntiSpyware Free Edition
      RP1411: 4/29/2009 9:04:57 AM - System Checkpoint

      ==== Installed Programs ======================

      a-squared Free 4.0
      Ad-Aware
      Adobe Reader 8.1.0
      AVG 8.5
      BACS
      Banctec Service Agreement
      Broadcom Advanced Control Suite
      CCleaner (remove only)
      CleanUp!
      Conexant SmartHSFi V92 56K DF PCI Modem
      DelinvFile - 3.03
      Dell Picture Studio - Dell Image Expert
      DellSupport
      Digital Line Detect
      EMCO UnLock IT
      ePrint Setup
      FileASSASSIN
      FundingSuite CalyxPoint Interface
      GoToAssist 8.0.0.480
      Help and Support Customization
      HijackThis 2.0.2
      Hotfix for Windows XP (KB914440)
      Hotfix for Windows XP (KB915865)
      Hotfix for Windows XP (KB952287)
      Intel(R) Extreme Graphics Driver
      Java(TM) 6 Update 13
      Malwarebytes' Anti-Malware
      Microsoft .NET Framework (English)
      Microsoft .NET Framework (English) v1.0.3705
      Microsoft .NET Framework 1.0 Hotfix (KB928367)
      Microsoft .NET Framework 1.1
      Microsoft .NET Framework 1.1 Hotfix (KB928366)
      Microsoft Data Access Components KB870669
      Microsoft Internationalized Domain Names Mitigation APIs
      Microsoft National Language Support Downlevel APIs
      Microsoft Office 2000 Small Business
      Microsoft Office Small Business Edition 2003
      Microsoft Visual C++ 2005 Redistributable
      Microsoft Works 7.0
      Microsoft WSE 2.0 SP3 Runtime
      Modem Helper
      MSXML 4.0 SP2 (KB927978)
      MSXML 4.0 SP2 (KB936181)
      MSXML 4.0 SP2 (KB954430)
      POINT
      QuickTime
      RealPlayer Basic
      Security Update for Step By Step Interactive Training (KB898458)
      Security Update for Step By Step Interactive Training (KB923723)
      Security Update for Windows Media Player (KB911564)
      Security Update for Windows Media Player (KB952069)
      Security Update for Windows Media Player 10 (KB917734)
      Security Update for Windows Media Player 10 (KB936782)
      Security Update for Windows Media Player 6.4 (KB925398)
      Security Update for Windows Media Player 9 (KB911565)
      Security Update for Windows Media Player 9 (KB917734)
      Security Update for Windows XP (KB883939)
      Security Update for Windows XP (KB890046)
      Security Update for Windows XP (KB893756)
      Security Update for Windows XP (KB896358)
      Security Update for Windows XP (KB896422)
      Security Update for Windows XP (KB896423)
      Security Update for Windows XP (KB896424)
      Security Update for Windows XP (KB896428)
      Security Update for Windows XP (KB896688)
      Security Update for Windows XP (KB899587)
      Security Update for Windows XP (KB899588)
      Security Update for Windows XP (KB899591)
      Security Update for Windows XP (KB900725)
      Security Update for Windows XP (KB901017)
      Security Update for Windows XP (KB901190)
      Security Update for Windows XP (KB901214)
      Security Update for Windows XP (KB902400)
      Security Update for Windows XP (KB903235)
      Security Update for Windows XP (KB904706)
      Security Update for Windows XP (KB905414)
      Security Update for Windows XP (KB905749)
      Security Update for Windows XP (KB905915)
      Security Update for Windows XP (KB908519)
      Security Update for Windows XP (KB908531)
      Security Update for Windows XP (KB911280)
      Security Update for Windows XP (KB911562)
      Security Update for Windows XP (KB911567)
      Security Update for Windows XP (KB911927)
      Security Update for Windows XP (KB912812)
      Security Update for Windows XP (KB912919)
      Security Update for Windows XP (KB913446)
      Security Update for Windows XP (KB913580)
      Security Update for Windows XP (KB914388)
      Security Update for Windows XP (KB914389)
      Security Update for Windows XP (KB916281)
      Security Update for Windows XP (KB917159)
      Security Update for Windows XP (KB917344)
      Security Update for Windows XP (KB917422)
      Security Update for Windows XP (KB917953)
      Security Update for Windows XP (KB918118)
      Security Update for Windows XP (KB918439)
      Security Update for Windows XP (KB918899)
      Security Update for Windows XP (KB919007)
      Security Update for Windows XP (KB920213)
      Security Update for Windows XP (KB920214)
      Security Update for Windows XP (KB920670)
      Security Update for Windows XP (KB920683)
      Security Update for Windows XP (KB920685)
      Security Update for Windows XP (KB921398)
      Security Update for Windows XP (KB921503)
      Security Update for Windows XP (KB921883)
      Security Update for Windows XP (KB922616)
      Security Update for Windows XP (KB922819)
      Security Update for Windows XP (KB923191)
      Security Update for Windows XP (KB923414)
      Security Update for Windows XP (KB923561)
      Security Update for Windows XP (KB923689)
      Security Update for Windows XP (KB923694)
      Security Update for Windows XP (KB923980)
      Security Update for Windows XP (KB924191)
      Security Update for Windows XP (KB924270)
      Security Update for Windows XP (KB924496)
      Security Update for Windows XP (KB924667)
      Security Update for Windows XP (KB925486)
      Security Update for Windows XP (KB925902)
      Security Update for Windows XP (KB926255)
      Security Update for Windows XP (KB926436)
      Security Update for Windows XP (KB927779)
      Security Update for Windows XP (KB927802)
      Security Update for Windows XP (KB928255)
      Security Update for Windows XP (KB928843)
      Security Update for Windows XP (KB929123)
      Security Update for Windows XP (KB930178)
      Security Update for Windows XP (KB931261)
      Security Update for Windows XP (KB931784)
      Security Update for Windows XP (KB932168)
      Security Update for Windows XP (KB933729)
      Security Update for Windows XP (KB935839)
      Security Update for Windows XP (KB935840)
      Security Update for Windows XP (KB936021)
      Security Update for Windows XP (KB938464-v2)
      Security Update for Windows XP (KB938829)
      Security Update for Windows XP (KB941202)
      Security Update for Windows XP (KB941568)
      Security Update for Windows XP (KB941569)
      Security Update for Windows XP (KB941644)
      Security Update for Windows XP (KB943460)
      Security Update for Windows XP (KB943485)
      Security Update for Windows XP (KB944653)
      Security Update for Windows XP (KB950760)
      Security Update for Windows XP (KB950762)
      Security Update for Windows XP (KB950974)
      Security Update for Windows XP (KB951066)
      Security Update for Windows XP (KB951376-v2)
      Security Update for Windows XP (KB951748)
      Security Update for Windows XP (KB952004)
      Security Update for Windows XP (KB952954)
      Security Update for Windows XP (KB954600)
      Security Update for Windows XP (KB955069)
      Security Update for Windows XP (KB956572)
      Security Update for Windows XP (KB956802)
      Security Update for Windows XP (KB956803)
      Security Update for Windows XP (KB957097)
      Security Update for Windows XP (KB958644)
      Security Update for Windows XP (KB958687)
      Security Update for Windows XP (KB958690)
      Security Update for Windows XP (KB959426)
      Security Update for Windows XP (KB960225)
      Security Update for Windows XP (KB960715)
      Security Update for Windows XP (KB960803)
      Security Update for Windows XP (KB961373)
      Setup
      Spyware Doctor 6.0
      SUPERAntiSpyware Free Edition
      Update for Windows XP (KB894391)
      Update for Windows XP (KB896727)
      Update for Windows XP (KB898461)
      Update for Windows XP (KB900485)
      Update for Windows XP (KB904942)
      Update for Windows XP (KB910437)
      Update for Windows XP (KB916595)
      Update for Windows XP (KB920872)
      Update for Windows XP (KB922582)
      Update for Windows XP (KB927891)
      Update for Windows XP (KB930916)
      Update for Windows XP (KB931836)
      Update for Windows XP (KB933360)
      Update for Windows XP (KB936357)
      Update for Windows XP (KB938828)
      Update for Windows XP (KB942763)
      Update for Windows XP (KB955839)
      Update for Windows XP (KB967715)
      Viewpoint Media Player
      Visual C++ 2008 x86 Runtime - (v9.0.30729)
      Visual C++ 2008 x86 Runtime - v9.0.30729.01
      WebFldrs XP
      Windows Genuine Advantage Notifications (KB905474)
      Windows Installer 3.1 (KB893803)
      Windows Internet Explorer 7
      Windows Media Format Runtime
      Windows Media Player 10
      Windows XP Hotfix - KB834707
      Windows XP Hotfix - KB867282
      Windows XP Hotfix - KB873333
      Windows XP Hotfix - KB873339
      Windows XP Hotfix - KB885250
      Windows XP Hotfix - KB885835
      Windows XP Hotfix - KB885836
      Windows XP Hotfix - KB886185
      Windows XP Hotfix - KB887472
      Windows XP Hotfix - KB887742
      Windows XP Hotfix - KB888113
      Windows XP Hotfix - KB888302
      Windows XP Hotfix - KB890047
      Windows XP Hotfix - KB890175
      Windows XP Hotfix - KB890859
      Windows XP Hotfix - KB890923
      Windows XP Hotfix - KB891781
      Windows XP Hotfix - KB893066
      Windows XP Hotfix - KB893086
      Windows XP Service Pack 2

      ==== Event Viewer Messages From Past Week ========

      4/23/2009 7:08:37 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the PC Tools Security Service service to connect.
      4/23/2009 7:08:37 PM, error: Service Control Manager [7000]  - The PC Tools Security Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
      4/22/2009 9:56:59 PM, error: atapi [9]  - The device, \Device\Ide\IdePort1, did not respond within the timeout period.
      4/22/2009 9:56:31 PM, error: PlugPlayManager [12]  - The device 'SAMSUNG CD-ROM SC-148C' (IDE\CdRomSAMSUNG_CD-ROM_SC-148C__________________B105____\5&1202a50f&0&0.0.0) disappeared from the system without first being prepared for removal.
      4/22/2009 9:56:31 PM, error: atapi [11]  - The driver detected a controller error on \Device\Ide\IdePort1.
      4/22/2009 11:06:56 PM, error: DCOM [10000]  - Unable to start a DCOM Server: {54ECA872-DB2A-4C6B-BBB2-F3777C6786CC}. The error: "%2" Happened while starting this command: C:\PROGRA~1\Crawler\CToolbar.exe -Embedding
      4/22/2009 10:02:15 PM, error: Print [23]  - Printer Auto Send with eFax Messenger Plus on LIFEBOOK failed to initialize because a suitable Send with eFax Messenger Plus driver could not be found.

      ==== End Of File ===========================

      evilfantasy

      • Malware Removal Specialist
      • Moderator


      • Genius
      • Calm like a bomb
      • Thanked: 493
      • Experience: Experienced
      • OS: Windows 11
      Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
      « Reply #3 on: April 30, 2009, 05:57:00 AM »
      Quote
      a-squared Free 4.0
      Ad-Aware
      Spyware Doctor 6.0

      Please uninstall all 3 of those. They are all running and it will just cause you problems. AVG 8.5 has spyware protection and is much better than all of those.

      ----------

      Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

      Link #1
      Link #2

      **Note:  It is important that it is saved directly to your Desktop

      DO NOT run it yet!

      Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system

      Delete these files/folders, as follows:

      1. Go to Start > Run > type Notepad.exe and click OK to open Notepad.
      It must be Notepad, not Wordpad.
      2. Copy the text in the below code box by highlighting all the text and pressing Ctrl+C

      Code: [Select]
      KillAll::

      DDS::
      mSearch Bar =
      uSearchAssistant =
      uCustomizeSearch =
      TB: &Crawler Toolbar: {4b3803ea-5230-4dc3-a7fc-33638f3d3542} - c:\progra~1\crawler\ctbr.dll
      EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
      EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
      uRun: [SpySweeper] "c:\program files\webroot\spy sweeper\SpySweeper.exe" /0
      IE: Crawler Search - tbr:iemenu
      Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - c:\progra~1\crawler\ctbr.dll

      Folder::
      c:\progra~1\crawler
      c:\program files\webroot

      3. Go to the Notepad window and click Edit > Paste
      4. Then click File > Save
      5. Name the file CFScript.txt - Save the file to your Desktop
      6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!



      ComboFix will begin to execute, just follow the prompts.
      After reboot (in case it asks to reboot), it will produce a log for you.
      Post that log (Combofix.txt) in your next reply.

      Note: Do not mouseclick ComboFix's window while it is running. That may cause your system to freeze

      Bitwise

        Topic Starter


        Greenhorn

        Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
        « Reply #4 on: May 05, 2009, 11:01:12 PM »
        OK, done.

        Combofix log:

        ComboFix 09-05-05.03 - ADMINISTRATOR 1 05/05/2009 21:41.1 - NTFSx86
        Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.2046.1645 [GMT -7:00]
        Running from: c:\documents and settings\ADMINISTRATOR 1\Desktop\ComboFix.exe
        Command switches used :: c:\documents and settings\ADMINISTRATOR 1\Desktop\cfscript.txt
        AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)

        WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
        .

        (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
        .

        c:\progra~1\crawler
        c:\progra~1\crawler\adrkeys.dat
        c:\progra~1\crawler\autose.dat
        c:\progra~1\crawler\Cache\COMMON\DIRLIST_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\DIRLIST_MENU.dat
        c:\progra~1\crawler\Cache\COMMON\ECARDS_BMP.dat
        c:\progra~1\crawler\Cache\COMMON\ECARDS_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\ECARDS_MENU.dat
        c:\progra~1\crawler\Cache\COMMON\EMAIL_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\FFILL_BMP.dat
        c:\progra~1\crawler\Cache\COMMON\FFILL_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\FIND-0_BMP.dat
        c:\progra~1\crawler\Cache\COMMON\FIND-0_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\FIND-1_BMP.dat
        c:\progra~1\crawler\Cache\COMMON\FIND-1_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\FIND-2_BMP.dat
        c:\progra~1\crawler\Cache\COMMON\FIND-2_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\FIND-3_BMP.dat
        c:\progra~1\crawler\Cache\COMMON\FIND-3_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\FIND-4_BMP.dat
        c:\progra~1\crawler\Cache\COMMON\FIND-4_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\GAMES_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\GAMES_MENU.dat
        c:\progra~1\crawler\Cache\COMMON\HIGHLIGHT_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\POPBLOCKER_MENU.dat
        c:\progra~1\crawler\Cache\COMMON\SHOP_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\SKINS_BMP.dat
        c:\progra~1\crawler\Cache\COMMON\SKINS_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\SKINS_MENU.dat
        c:\progra~1\crawler\Cache\COMMON\SPELL_BMP.dat
        c:\progra~1\crawler\Cache\COMMON\SPELL_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\TRAVEL_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\WAYBACK_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\WP_CHBMP.dat
        c:\progra~1\crawler\Cache\COMMON\YP_CHBMP.dat
        c:\progra~1\crawler\confirm.dat
        c:\progra~1\crawler\ctbcomm.dll
        c:\progra~1\crawler\ctbr.dll
        c:\progra~1\crawler\CTConf.dat
        c:\progra~1\crawler\CTipsDef.dll
        c:\progra~1\crawler\CUpdate.exe
        c:\progra~1\crawler\Cursors\284DB5093AA7C030E068CBC8BE6DFB6B\appstarting.ani
        c:\progra~1\crawler\Cursors\284DB5093AA7C030E068CBC8BE6DFB6B\arrow.ani
        c:\progra~1\crawler\Cursors\284DB5093AA7C030E068CBC8BE6DFB6B\cursor.xml
        c:\progra~1\crawler\Cursors\284DB5093AA7C030E068CBC8BE6DFB6B\wait.ani
        c:\progra~1\crawler\Cursors\8AA5B71D0994F160EA0C269A7B7AE9DA\appstarting.ani
        c:\progra~1\crawler\Cursors\8AA5B71D0994F160EA0C269A7B7AE9DA\arrow.ani
        c:\progra~1\crawler\Cursors\8AA5B71D0994F160EA0C269A7B7AE9DA\cursor.xml
        c:\progra~1\crawler\Cursors\8AA5B71D0994F160EA0C269A7B7AE9DA\wait.ani
        c:\progra~1\crawler\Cursors\cursors.xml
        c:\progra~1\crawler\ecards.dat
        c:\progra~1\crawler\ffill.dat
        c:\progra~1\crawler\games.dat
        c:\program files\INSTALL.LOG
        c:\windows\system32\drivers\fad.sys

        .
        (((((((((((((((((((((((((   Files Created from 2009-04-06 to 2009-05-06  )))))))))))))))))))))))))))))))
        .

        2009-04-30 05:51 . 2009-04-30 05:52   --------   d-----w   C:\XTGOLD
        2009-04-29 18:36 . 2009-04-29 18:37   --------   d-----w   c:\documents and settings\ADMINISTRATOR 1\Application Data\U3
        2009-04-25 04:51 . 2009-04-25 04:57   --------   d-----w   c:\documents and settings\ADMINISTRATOR 1\Local Settings\Application Data\Adobe
        2009-04-25 04:50 . 2009-04-25 05:05   --------   d-----w   c:\temp\jobs
        2009-04-25 04:50 . 2009-04-30 09:37   --------   d-----w   c:\temp\passwords
        2009-04-25 04:48 . 2009-04-25 05:05   --------   d-----w   c:\temp\CRedit card payments
        2009-04-24 23:29 . 2009-05-06 04:06   --------   d-----w   c:\program files\a-squared Free
        2009-04-24 20:47 . 2009-04-24 20:47   --------   d-----w   c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
        2009-04-24 20:47 . 2009-04-24 20:47   --------   d-----w   c:\program files\SUPERAntiSpyware
        2009-04-24 20:47 . 2009-04-24 20:47   --------   d-----w   c:\documents and settings\ADMINISTRATOR 1\Application Data\SUPERAntiSpyware.com
        2009-04-24 20:46 . 2009-04-24 20:46   --------   d-----w   c:\program files\Common Files\Wise Installation Wizard
        2009-04-24 19:55 . 2009-04-24 19:55   --------   d-----w   c:\program files\Trend Micro
        2009-04-24 19:41 . 2009-04-24 19:41   --------   d-----w   c:\windows\Sun
        2009-04-24 19:41 . 2009-04-24 19:41   410984   ----a-w   c:\windows\system32\deploytk.dll
        2009-04-24 19:41 . 2009-04-24 19:41   --------   d-----w   c:\program files\Java
        2009-04-24 19:03 . 2009-04-24 20:24   --------   d-----w   c:\program files\CCleaner
        2009-04-24 17:56 . 2009-04-30 08:40   --------   d-----w   c:\program files\PurgeIE
        2009-04-24 17:14 . 2009-05-06 04:08   --------   dc----w   c:\windows\system32\DRVSTORE
        2009-04-24 17:08 . 2009-05-06 04:09   --------   d-----w   c:\program files\Lavasoft
        2009-04-24 17:08 . 2009-05-06 04:09   --------   d-----w   c:\documents and settings\All Users\Application Data\Lavasoft
        2009-04-24 03:45 . 2009-05-06 04:02   11952   ----a-w   c:\windows\system32\avgrsstx.dll
        2009-04-24 03:45 . 2009-05-06 04:02   108552   ----a-w   c:\windows\system32\drivers\avgtdix.sys
        2009-04-24 03:44 . 2009-05-06 04:02   325896   ----a-w   c:\windows\system32\drivers\avgldx86.sys
        2009-04-24 03:44 . 2009-05-06 04:03   --------   d-----w   c:\windows\system32\drivers\Avg
        2009-04-24 03:44 . 2009-04-24 16:36   --------   d-----w   c:\documents and settings\ADMINISTRATOR 1\Application Data\AVGTOOLBAR
        2009-04-24 03:44 . 2009-04-24 03:44   --------   d-----w   c:\program files\AVG
        2009-04-24 03:44 . 2009-04-30 08:47   --------   d-----w   c:\documents and settings\All Users\Application Data\avg8
        2009-04-23 06:42 . 2009-05-06 04:07   --------   d---a-w   c:\documents and settings\All Users\Application Data\TEMP
        2009-04-23 06:24 . 2009-04-23 06:24   --------   d-----w   c:\documents and settings\ADMINISTRATOR 1\Application Data\EMCO
        2009-04-23 06:18 . 2009-04-23 06:18   --------   d-----w   c:\program files\FileASSASSIN
        2009-04-23 06:15 . 2009-04-23 06:15   --------   d-----w   c:\documents and settings\ADMINISTRATOR 1\Application Data\Malwarebytes
        2009-04-23 06:15 . 2009-04-06 22:32   15504   ----a-w   c:\windows\system32\drivers\mbam.sys
        2009-04-23 06:15 . 2009-04-06 22:32   38496   ----a-w   c:\windows\system32\drivers\mbamswissarmy.sys
        2009-04-23 06:15 . 2009-04-23 06:15   --------   d-----w   c:\documents and settings\All Users\Application Data\Malwarebytes
        2009-04-23 06:15 . 2009-04-24 22:19   --------   d-----w   c:\program files\Malwarebytes' Anti-Malware
        2009-04-23 06:07 . 2009-04-24 05:11   --------   d-----w   c:\windows\system32\CatRoot_bak
        2009-04-23 05:42 . 2009-04-23 05:42   --------   d-----w   C:\!KillBox
        2009-04-22 04:43 . 2005-07-26 04:39   60416   ------w   c:\windows\system32\dllcache\colbact.dll
        2009-04-22 04:43 . 2009-02-09 10:20   399360   ------w   c:\windows\system32\dllcache\rpcss.dll
        2009-04-22 04:43 . 2009-02-06 17:14   110592   ------w   c:\windows\system32\dllcache\services.exe
        2009-04-22 04:43 . 2009-02-09 10:20   473088   ------w   c:\windows\system32\dllcache\fastprox.dll
        2009-04-22 04:43 . 2009-02-06 16:39   227840   ------w   c:\windows\system32\dllcache\wmiprvse.exe
        2009-04-22 04:43 . 2009-02-09 10:20   453120   ------w   c:\windows\system32\dllcache\wmiprvsd.dll
        2009-04-22 04:43 . 2009-02-09 10:20   616960   ------w   c:\windows\system32\dllcache\advapi32.dll
        2009-04-22 04:43 . 2009-02-09 10:20   714752   ------w   c:\windows\system32\dllcache\ntdll.dll

        .
        ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
        .
        2009-03-06 14:44 . 2002-08-29 10:00   283648   ----a-w   c:\windows\system32\pdh.dll
        2009-02-09 10:20 . 2004-04-27 17:19   399360   ----a-w   c:\windows\system32\rpcss.dll
        2009-02-09 10:20 . 2002-08-29 10:00   723456   ----a-w   c:\windows\system32\lsasrv.dll
        2009-02-09 10:20 . 2002-08-29 10:00   714752   ----a-w   c:\windows\system32\ntdll.dll
        2009-02-09 10:20 . 2002-08-29 10:00   616960   ----a-w   c:\windows\system32\advapi32.dll
        2009-02-09 10:19 . 2002-08-29 10:00   1846272   ----a-w   c:\windows\system32\win32k.sys
        2009-02-06 17:24 . 1980-01-01 05:00   2180480   ----a-w   c:\windows\system32\ntoskrnl.exe
        2009-02-06 17:14 . 2002-08-29 10:00   110592   ----a-w   c:\windows\system32\services.exe
        2009-02-06 16:54 . 2002-08-29 10:00   35328   ----a-w   c:\windows\system32\sc.exe
        2009-02-06 16:49 . 1980-01-01 05:00   2057728   ----a-w   c:\windows\system32\ntkrnlpa.exe
        2009-02-05 06:56 . 2003-04-14 12:01   90112   ----a-w   c:\windows\DUMP9598.tmp
        2009-02-05 06:52 . 2003-04-14 12:01   90112   ----a-w   c:\windows\DUMP84df.tmp
        .

        (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
        .
        .
        *Note* empty entries & legit default entries are not shown
        REGEDIT4

        [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
        "DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
        "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
        "IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-10-19 155648]
        "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-10-19 126976]
        "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048]
        "AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-06 1947928]
        "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-04-24 148888]

        c:\documents and settings\All Users\Start Menu\Programs\Startup\
        Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2003-4-14 24576]
        Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

        [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
        "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
        2008-12-22 19:05   356352   ----a-w   c:\program files\SUPERAntiSpyware\SASWINLO.dll

        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
        2007-06-04 16:44   10792   ----a-w   c:\program files\Citrix\GoToAssist\480\g2awinlogon.dll

        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
        2009-05-06 04:02   11952   ----a-w   c:\windows\SYSTEM32\avgrsstx.dll

        [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
        "%windir%\\system32\\sessmgr.exe"=
        "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
        "c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
        "c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

        R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [4/23/2009 8:44 PM 325896]
        R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [4/23/2009 8:45 PM 108552]
        R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [3/23/2009 2:07 PM 9968]
        R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [3/23/2009 2:07 PM 72944]
        R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [4/23/2009 8:44 PM 298776]
        S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [3/23/2009 2:07 PM 7408]

        [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
        \Shell\AutoRun\command - F:\LaunchU3.exe -a
        .
        Contents of the 'Scheduled Tasks' folder
        .
        .
        ------- Supplementary Scan -------
        .
        uStart Page = hxxp://www.yahoo.com
        mSearch Bar =
        uInternet Connection Wizard,ShellNext = hxxp://www.dellnet.com/
        uInternet Settings,ProxyOverride = hxxp://localhost;
        IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
        DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
        DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
        .

        **************************************************************************

        catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
        Rootkit scan 2009-05-05 21:45
        Windows 5.1.2600 Service Pack 2 NTFS

        scanning hidden processes ... 

        scanning hidden autostart entries ...

        scanning hidden files ... 

        scan completed successfully
        hidden files: 0

        **************************************************************************
        .
        --------------------- DLLs Loaded Under Running Processes ---------------------

        - - - - - - - > 'winlogon.exe'(624)
        c:\program files\SUPERAntiSpyware\SASWINLO.dll
        c:\program files\Citrix\GoToAssist\480\G2AWinLogon.dll

        - - - - - - - > 'explorer.exe'(4028)
        c:\windows\system32\ieframe.dll
        .
        ------------------------ Other Running Processes ------------------------
        .
        c:\program files\Java\jre6\bin\jqs.exe
        c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
        c:\windows\SYSTEM32\mnmsrvc.exe
        c:\windows\SYSTEM32\rundll32.exe
        c:\windows\SYSTEM32\wdfmgr.exe
        c:\program files\AVG\AVG8\avgrsx.exe
        c:\progra~1\AVG\AVG8\avgnsx.exe
        c:\windows\SYSTEM32\wscntfy.exe
        .
        **************************************************************************
        .
        Completion time: 2009-05-06 21:48 - machine was rebooted
        ComboFix-quarantined-files.txt  2009-05-06 04:48

        Pre-Run: 49,302,016,000 bytes free
        Post-Run: 49,421,197,312 bytes free

        215   --- E O F ---   2009-04-23 06:51

        evilfantasy

        • Malware Removal Specialist
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        Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
        « Reply #5 on: May 05, 2009, 11:11:09 PM »
        How is the computer running now?

        The screenshot from above indicates that AVG was hitting on SUPERAntiSpyware so it could be a false positive. Have you updated AVG and are you using the new version 8?

        Bitwise

          Topic Starter


          Greenhorn

          Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
          « Reply #6 on: May 07, 2009, 01:16:29 AM »
          Thanks for looking into this evilfantasy.
          Running AVG 8.5 free.
          The infected drive still hangs with the standard blue screen with no text or graphics soon after I log in as admin level with my windows password.
          Exploring from the other WinXP drive still has same symptoms and cannot access the Documents and Settings folder and child folders. Can see files using xtreegold when xtree is run from the infected drive but cannot access, remove, rename, etc. Moving these files with xtree is possible so I moved some within the infected drive to a temp directory and the files remain in-accessable.
          The mystery long name file in the Owner1 folder remains as well and is protected.
          I did an inadvertently dumb thing: while exploring from the other winXP drive I noticed a file named scrap.obj in my temp directory where I xtree moved some suspect files and attempted a windows delete, but forgot to <shift> del so it attempted to put the file into the recycle bin. The file disappeared from the original location but nothing showed up in the recycle bin. I quickly shut down and physically removed the infected drive.
          It's getting close to fdisk time.


          [attachment deleted by admin]

          evilfantasy

          • Malware Removal Specialist
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          Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
          « Reply #7 on: May 07, 2009, 10:26:25 AM »
          Honestly I don't think the issue is malware related. it sounds like the drive has issues.

          Bitwise

            Topic Starter


            Greenhorn

            Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
            « Reply #8 on: May 19, 2009, 11:25:31 PM »
            Evilfanasy, still think it wasn't malicious?

            Well I tried repairing my winxp install from my XP disk but could not use my windows password to begin the process (hmmm...)
            Next I selected a fresh install but stopped short of that during the process by attempting a repair that is allowed as a selection during the fresh install. That got me in. Upon reboot I got the error:

            RUNDLL Error loading
            c:\windows\phocamewo.dat
            the specified module could not be found

            I do not recognize this dat file.
            WinXP finished the boot without further error. I explored the "owner1" folder and only found the one suspect file with the long filename. I zipped this file and can e-mail it if you want to look at it, it's only 1 kb uncompressed. I suspect it's harmless by itself.
            The other files that I could not delete before the winXP repair are gone. The folder and it's sub-folders are now accessable and intact except for the files I successfully got out using xtree - they were indeed moved by xtree when xtree ran from within the infected drive in a temp folder.

            So far the drive is operating normally. We'll see after some time on it though. If it was not the drive hardware but a winXP problem, the repair fixed it, but why was the long filename file unable to be accessed/deleted/moved before the repair but now it is available for scrutiny? I suspect some code was protecting it, that code was removed by the winXP repair. The AVG scan I did during the "infection" indicated I was already rootkitted.

            Your thoughts?
            Anyone's thoughts?

            Thanks again for all the help.

            Robert.



            evilfantasy

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            Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
            « Reply #9 on: May 19, 2009, 11:39:06 PM »
            Quote
            I suspect some code was protecting it, that code was removed by the winXP repair.

            Actually what I think is you are messing around in you Hidden Files and Folders finding things that don't "look right" but actually are OK.

            Windows is constantly creating, overwriting and deleting files with very odd names. The fact that they are .dat files tells me they are most likely not malicious but instead a protected Windows file. Meaning they are not easy to delete because doing so will make Windows do something it isn't supposed to like crash and bluescreen.

            Hidden Files and Folders are hidden for a few reasons. One is to keep people from deleting them...


            Bitwise

              Topic Starter


              Greenhorn

              Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
              « Reply #10 on: May 20, 2009, 11:48:50 PM »
              Evilfantasy, thanks for your time on this. The dat file may indeed be a windows file but I’m stumped as to why it was not able to be moved, renamed or deleted before the windows repair. If I look at any hidden windows files now like history files or some hidden files in the windows sub-directory tree I suspect I can rename, move or delete any one of them. True, unstable operation or worse would most likely follow, but the files are hidden so the uninitiated do not damage them by mistake, they can be deleted. The only reason I was looking at the three files I was after was because AVG thought they were suspect. I do not claim to have your computer background but have you ever seen windows create .exe files named file.exe or owner.exe as part of its routine housekeeping? ...and in the C:\documents and settings\owner folder? (owner was the default log on) I had made a folder under owner for personal files instead of using the already available My Documents folder since MS Office likes to throw things into My Documents by default, so I tended to see the files in the owner folder allot. The creation of the suspect files were news to me, but it’s not something I usually scrutinize as I navigate about. Still, if I saved an infected file it would have gone there somewhere under owner. The files I moved with xtree were personal files I considered sensative. It all started with the windows error prompting a lsass.exe overrun. Then the hanging on re-boot with the boot blue-screen (not the fatal blue screen) with the words “Configuring Network Connections”.  Since lsass.exe is all about network allocation I suppose it may have been a windows hiccup and AVG was fooled, but I’m not convinced. I did not alter or even open any hidden files. I’m aware that registry related files should only be viewed with regedit. How else might I have caused this with pilot error? ::)

              Thanks,

              Robert.

              Bitwise

                Topic Starter


                Greenhorn

                Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
                « Reply #11 on: May 21, 2009, 12:36:15 AM »
                I forgot, I did do one bad thing: deleting the scrap.obj file from the temp dir. I thought it was dumb at the time. By then I thought all infection related files might exhibit the undeletable fearure so it was my blatant attempt to check this out. I was writing off extracting the problem by then anyway. Good thing I didn't fdisk.

                evilfantasy

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                Re: Unable to remove virus on WinXP. Logs included. Thanks everyone!
                « Reply #12 on: May 21, 2009, 03:09:33 PM »
                Malicious files 99% of the time have .exe .dll or .sys extensions.

                Leave the hidden files and folders alone and trust your antivirus to find bad files. You are deleting stuff that Windows needs to communicate with itself.