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Author Topic: Unknown password for user account  (Read 3468 times)

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jamiealmeria

    Topic Starter


    Newbie

    Unknown password for user account
    « on: May 31, 2009, 02:32:22 AM »
    I have just bought an ex demo (poss refurbished) laptop from a high street retailer while on holiday in UK. Am now back in Spain and just turned it on to find the user account is pre-set and I have no idea how to get access to the computer. It is Vista Basic OS. Is there a by pass? or can i add another account to it? Help please! 
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    Dusty



      Egghead

    • I could if she would, but she won't so I don't.
      • Thanked: 75
    • Experience: Beginner
    • OS: Windows XP
    Re: Unknown password for user account
    « Reply #1 on: May 31, 2009, 03:05:51 AM »
    Welcome to the CH forums.

    Please read this article.

    Good luck.
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    One good deed is worth more than a year of good intentions.

    jamiealmeria

      Topic Starter


      Newbie

      Re: Unknown password for user account
      « Reply #2 on: June 02, 2009, 04:28:55 AM »
      Thank you Dusty,

      I looked at the link you sent and it gave some good if daunting options for a newbie. In the end though the retailers help desk talked me through a factory restore by interrupting the boot up and all seems ok.

      Now problem is that I am struggling to pick up a wireless network that i know is available and working fine!

      Still thanks for the welcome and I hope to utilise this forum more often.

      Jamie
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