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Author Topic: Video Playback Problem  (Read 2594 times)

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Nugz

    Topic Starter


    Rookie

    Video Playback Problem
    « on: June 16, 2009, 05:29:50 AM »
    Hi everybody,

    Can anyone offer any advice or suggestions regarding the following media player video playback problem?

    Before continuing, it may be worth mentioning that the above problem first appeared immediately following a computer-hanging-at-shutdown problem which I finally managed to fix via, I think, a Windows update!

    I say I think because I'm not exactly sure what it was that fixed the problem as a result of trying a number of things including:

    1 – System Restore
    2 – Registry “Wait to Kill Service” adjustment
    3 – “Startup” Program adjustment
    4 – Software removal

    The only reason for mentioning the computer hanging problem is the suspicion that it may have something to do with the current problem.

    Anyway, to the present problem: Upon the computer starting up I get a “Found new hardware wizard” - despite the fact that I haven't recently installed any new hardware! After clicking to allow Windows to connect to Windows update to search for software, which shows as “Unknown”, I get a “Hardware not installed because Windows can't find new software” message.

    Please note that this problem only affects video playback. Audio playback is fine.

    Finally, inserting a disc into both of my drives brings up the following:

    Error:

    Playback Failure: DVDRead could not open disc “E”.
    Your input can't be opened: Unable to open the MRL “dvd://E:”
    Check log for details.

    Sorry for the length of the query and please let me whether I've neglected any other important information.

    Once again, any help would be much appreciated.

    Mulreay

    • Guest
    Re: Video Playback Problem
    « Reply #1 on: June 16, 2009, 06:33:53 AM »
    Let's start with the basics then. Have you done Anti-virus, Malware full system scans?

    jerryheavyarms



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    Re: Video Playback Problem
    « Reply #2 on: June 16, 2009, 09:35:32 AM »
    Is this a Windows media player we're talking about?
    "Most complex problems do have a solution. It is only that we don't attempt to think. So let's apply: Dont just do something, sit there."
    --Kuya Daniel Razon

    Everything in this world will remind us of God, even every drop of a leaf from its stem will remind us of His glory. -Bro.Eli Soriano

    Nugz

      Topic Starter


      Rookie

      Re: Video Playback Problem
      « Reply #3 on: June 16, 2009, 09:56:33 AM »
      Hi guys and thanks in advance for your help.

      Let's start with the basics then. Have you done Anti-virus, Malware full system scans?

      Yes - both of the above performed. Both came up with nothing!

      Is this a Windows media player we're talking about?

      No - I don't have Windows media player installed. I have both Media Player Classic and VLC on my machine both of which are affected.


      Thanks







      JJ 3000



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      Re: Video Playback Problem
      « Reply #4 on: June 16, 2009, 10:03:22 AM »
      When was the last time you blew the dust out of your computer with a can of compressed air?

      Open it up make sure that the drive cables are firmly in place. Also check that the usb cable is connected the header.
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      jerryheavyarms



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      Re: Video Playback Problem
      « Reply #5 on: June 16, 2009, 10:04:25 AM »
      Have you tried doing a reinstall of your players?
      "Most complex problems do have a solution. It is only that we don't attempt to think. So let's apply: Dont just do something, sit there."
      --Kuya Daniel Razon

      Everything in this world will remind us of God, even every drop of a leaf from its stem will remind us of His glory. -Bro.Eli Soriano

      Nugz

        Topic Starter


        Rookie

        Re: Video Playback Problem
        « Reply #6 on: June 16, 2009, 12:40:05 PM »
        Have you tried doing a reinstall of your players?

        Yeah - I did a fresh install of VLC but to no effect!
        I'm getting the same error messages.

        Nugz

          Topic Starter


          Rookie

          Re: Video Playback Problem
          « Reply #7 on: June 16, 2009, 12:41:18 PM »
          When was the last time you blew the dust out of your computer with a can of compressed air?

          Open it up make sure that the drive cables are firmly in place. Also check that the usb cable is connected the header.

          I personally have never done this!However,during the time that I've
          had the computer, which is approximately six years,it's been in the
          computer repair shop a number of times so I'd like to think that they
          would have done something like this had it been necessary.
          Then again,...!

          jerryheavyarms



            Apprentice

          • http://www.youtube.com/theoldpath
          • Thanked: 13
            • Bible insights by THE MOST SENSIBLE PREACHER OF OUR TIME.
          • Experience: Beginner
          • OS: Linux variant
          Re: Video Playback Problem
          « Reply #8 on: June 16, 2009, 12:45:27 PM »
          Try to replace the cable of your DVD drive. If it still dispaly the error message, try to reinstall the DVD drive then.
          "Most complex problems do have a solution. It is only that we don't attempt to think. So let's apply: Dont just do something, sit there."
          --Kuya Daniel Razon

          Everything in this world will remind us of God, even every drop of a leaf from its stem will remind us of His glory. -Bro.Eli Soriano

          Mulreay

          • Guest
          Re: Video Playback Problem
          « Reply #9 on: June 16, 2009, 01:45:27 PM »
          I personally have never done this!However,during the time that I've
          had the computer, which is approximately six years,it's been in the
          computer repair shop a number of times so I'd like to think that they
          would have done something like this had it been necessary.
          Then again,...!

          We start with basics and work from there mate. You may like a dusty hub but each to there own.

          Nugz

            Topic Starter


            Rookie

            Re: Video Playback Problem
            « Reply #10 on: June 16, 2009, 03:01:33 PM »
            Thanks to all of you for the recommendations and suggestions that you
            made which I'll certainly try.


            Regards