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Author Topic: No audio device on my computer + me making problems worse..  (Read 9373 times)

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korrenmaa

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    Hi,
    A few weeks ago my computer stopped recognizing my audio driver and i attempted fixing the problem myself by installing some things (i was looking for help on some other website) and i probably just made things worse..
    i have an hp pavilion slimline,
    Windows XP,
    1.40 GHz,
    504 MB Ram,
    SP3,
    if that helps

    and also when i go into my device manager, whatever i installed/uninstalled for audio, all i have now is
    -Realtek High Def Audio


    my brother has the same computer, with perfectly working sound and in his device manager i found
    -audio codecs
    -legacy audio drivers
    -legacy video capture devices
    -media control devices
    -realtek high def audio
    -video codecs

    i don't know what to do to reinstall software/fix my problem
    help would be GREATLY appreciated! :)


    Mulreay

    • Guest
    Re: No audio device on my computer + me making problems worse..
    « Reply #1 on: July 17, 2009, 07:51:54 PM »
    Can we have some more info on soft/hardware please.

    korrenmaa

      Topic Starter


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      Re: No audio device on my computer + me making problems worse..
      « Reply #2 on: July 18, 2009, 10:33:13 AM »
      here's this if it helps

          Version                                           EVEREST v2.20.405
          Homepage                                          http://www.lavalys.com/
          Report Type                                       Quick Report
          Computer                                          YOUR-27E1513D96
          Generator                                         HP_Owner
          Operating System                                  Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
          Date                                              2009-07-18
          Time                                              12:32


      --------[ Summary ]-----------------------------------------------------------------------------------------------------

          Computer:
            Operating System                                  Microsoft Windows XP Home Edition
            OS Service Pack                                   Service Pack 3
            DirectX                                           4.09.00.0904 (DirectX 9.0c)
            Computer Name                                     YOUR-27E1513D96
            User Name                                         HP_Owner

          Motherboard:
            CPU Type                                          Mobile Intel Celeron M 360J, 1400 MHz (14 x 100)
            Motherboard Name                                  Unknown
            Motherboard Chipset                               Intel Grantsdale-G i915GV
            System Memory                                     503 MB  (DDR2-400 DDR2 SDRAM)
            BIOS Type                                         AMI (10/28/05)

          Display:
            Video Adapter                                     Intel(R) 82915G/GV/910GL Express Chipset Family  (128 MB)
            3D Accelerator                                    Intel GMA 900
            Monitor                                           HP vs15 flat panel monitor [NoDB]  (CNC5381V11)
            Monitor                                           HP vs15 flat panel monitor [NoDB]  (CNC5381V11)

          Multimedia:
            Audio Adapter                                     Intel 82801FB ICH6 - High Definition Audio Controller [B-1]

          Storage:
            IDE Controller                                    Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
            IDE Controller                                    Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
            SCSI/RAID Controller                              AROHBR0E IDE Controller
            Disk Drive                                        SAMSUNG SP1614C/R  (160 GB, 7200 RPM, SATA)
            Disk Drive                                        Generic USB SD Reader USB Device
            Disk Drive                                        Generic USB CF Reader USB Device
            Disk Drive                                        Generic USB SM Reader USB Device
            Disk Drive                                        Generic USB MS Reader USB Device
            Optical Drive                                     LITE-ON COMBO SOHC-4836K
            Optical Drive                                     OA7454A MUG425T SCSI CdRom Device
            SMART Hard Disks Status                           OK

          Partitions:
            C: (NTFS)                                         146113 MB (100231 MB free)
            D: (FAT32)                                        6498 MB (955 MB free)
            Total Size                                        149.0 GB (98.8 GB free)

          Input:
            Keyboard                                          Enhanced Mulmedia PS/2 Keyboard
            Mouse                                             Microsoft PS/2 Mouse

          Network:
            Network Adapter                                   NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter  (192.168.1.2)
            Modem                                             Agere Systems PCI Soft Modem

          Peripherals:
            Printer                                           Fax
            Printer                                           HP Deskjet D4100 series
            USB1 Controller                                   Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
            USB1 Controller                                   Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
            USB1 Controller                                   Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
            USB1 Controller                                   Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
            USB2 Controller                                   Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
            USB Device                                        NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter
            USB Device                                        USB Mass Storage Device


      truenorth



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        Re: No audio device on my computer + me making problems worse..
        « Reply #3 on: July 18, 2009, 11:14:47 AM »
        Korrenmaa, Well you're right you don't appear to have any audio device installed. Now we know you actually do.Is it an on-board audio device or is it a stand alone card? If it is standalone do you still have the install CD that would have come with it? If it is standalone you could try physically removing it and then reinserting it again (preferably to a different slot if possible). See if "new hardware found" comes up. If you can find the sound card manufacturer on line and download the latest drivers for it after you have removed and reinstalled it that could help. I doubt that doing that at this stage would do much as the device is not even being found. In the "device manager" what if anything is listed in "audio devices" and if anything is listed what are the symbols beside it? Yellow asterisk or question mark? It may be that your audio device has failed and a replacement may be needed to get something functioning again. I assume you get no sounds of any kind from the computer--is that correct? truenorth

        truenorth



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          Re: No audio device on my computer + me making problems worse..
          « Reply #4 on: July 18, 2009, 04:35:38 PM »
          P.S. I am curious to why you think posting the problem twice is going to get any different results.truenorth

          korrenmaa

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            Re: No audio device on my computer + me making problems worse..
            « Reply #5 on: July 18, 2009, 04:47:13 PM »
            oh sorry about posting it twice i don't know why i did that x]

            any way ill attach a picture of what is shown in the device manager and as far as i know from looking for help on the HP support site, its a stand alone sound card that can be taken out
            i was trying to fix it from this website,
            http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01427349&lc=en&dlc=en&cc=us&product=1137823&os=228&rule=3485&lang=en
            and i got down to step 5 which is replacing/resetting the sound card. i personally don't feel comfortable doing it because i don't want to break something by not knowing a lot about computers especially internally. i considered performing a total system recovery which sucks but if necessary.. i also tried doing a system restore back to about a month ago and it wouldn't work

            my brother has the same computer as me and i looked at this device manager and in the audio section he had, and i was missing,
            -video codecs
            -legacy audio driver
            -legacy video capture device
            -media control device
            -audio codecs


            korrenmaa

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              Re: No audio device on my computer + me making problems worse..
              « Reply #6 on: July 18, 2009, 04:49:23 PM »
              here's the picture..

              [attachment deleted by admin]

              truenorth



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                Thanked: 253
                Re: No audio device on my computer + me making problems worse..
                « Reply #7 on: July 18, 2009, 06:23:33 PM »
                korrenmaa, The device manager is showing a problem with your 'audio drivers" which is consistant with your problem. However as i stated earlier your "everest" scan does not include a reference to any manufacturers audio hardware that i could see. I am suspicious that you claim it is a standalone as opposed to an on-board motherboard connected device. But maybe it is a standalone--without seeing anything in the scan it is difficult to be certain. Now if it is a standalone the accessing it and removing and reinstalling as i suggested is a very easy function. There is one thing i want you to check and tell us 1st before we assist you with accessing it. Look on the back of the computer where the plugs are for the "line in ,mic, and speakers' are located and tell us their position on the rear of the tower. Are they in the area of the horizontal tabs and other hardware that is located from about the middle and down on the back of the tower or are they up near the top (usually on the left as you are facing the back of the tower)?truenorth

                korrenmaa

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                  Re: No audio device on my computer + me making problems worse..
                  « Reply #8 on: July 19, 2009, 10:24:46 AM »
                  ok well its really possible it's not a stand alone i don't know the difference between the two
                  the mic, line in, and speaker, when looking at the back of my computer are in the bottom left area

                  korrenmaa

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                    Re: No audio device on my computer + me making problems worse..
                    « Reply #9 on: July 19, 2009, 10:29:07 AM »
                    here's a picture i found online of the back of my computer

                    [attachment deleted by admin]

                    patio

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                    Re: No audio device on my computer + me making problems worse..
                    « Reply #10 on: July 19, 2009, 10:34:30 AM »
                    Here  is the link to your Audio drivers...
                       
                     
                    " Anyone who goes to a psychiatrist should have his head examined. "

                    korrenmaa

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                      Re: No audio device on my computer + me making problems worse..
                      « Reply #11 on: July 19, 2009, 11:20:27 AM »
                      i clicked on the link but i don't know what i'm downloading from there..  ???

                      Mulreay

                      • Guest
                      Re: No audio device on my computer + me making problems worse..
                      « Reply #12 on: July 19, 2009, 11:28:46 AM »
                      Go to the download centre to find your driver..

                      patio

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                      Re: No audio device on my computer + me making problems worse..
                      « Reply #13 on: July 19, 2009, 11:35:36 AM »
                      Quote
                      Intel 82801FB ICH6 - High Definition Audio Controller

                      Audio drivers...
                         
                       
                      " Anyone who goes to a psychiatrist should have his head examined. "

                      korrenmaa

                        Topic Starter


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                        Re: No audio device on my computer + me making problems worse..
                        « Reply #14 on: July 19, 2009, 11:57:09 AM »
                        alright well thanks for trying to help but i really don't know what i'm doing anymore