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Author Topic: Blue screen after system recovery  (Read 3104 times)

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DooBrrr

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Blue screen after system recovery
« on: July 25, 2009, 02:54:22 PM »
im a novice computer user so i hope i have enough info here. i was using bit defender on my hp pavilion 9033cl laptop running xp media center edition and saw that there were some critical updates. i didnt even pay attention to what it was updating, just trusted the program. i fell asleep and when i woke up the screen saver was frozen. when i restarted my laptop it went to the blue screen. i tried system restore and asked some friends for help but nothing worked. took all the info off both hard drives with an external enclosure and formatted them. bought the system recovery disks from hp but still end up with the blue screen. the disks i made when i first received the laptop dont work. after the recovery disks finish it loads windows with few icons and restarts. then windows starts again with more icons on the desktop and restarts again this time going to the blue screen with the
0x0000007E (0xC0000005,0x804DA205,0xF9E87650,0xF9E8734C) error message. when i try to boot in safe mode i get 0x0000007B (0xF9E53524,
0xC0000034,0x00000000,0x00000000). thank you for any help!

Broni


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Re: Blue screen after system recovery
« Reply #1 on: July 25, 2009, 08:30:54 PM »
If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below.
If you have only one RAM stick installed...
...run memtest: http://www.techspot.com/vb/topic62524.html

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.