Hello,
I have an issue on a Windows XP Professional laptop, where intermittently, when it is started up from being completely shut down, it starts loading Windows, displays the Windows logo, etc. and then displays the blue background. You can move the mouse around - but the Ctrl Alt Del login prompt doesn't appear.
No key combinations I've tried work - it's just stuck there. Usually if I hold the power button down for 10 seconds, it will shut down and when I start it back up again it works normally. I would say it's one out of five times it does this.
I have up to date corporate Kaspersky Antivirus, I've run registry cleaners (PC tools Registry Mechanic, CCleaner) I run a lot on my system, but keep it fairly well maintained.
It's a Dell Latitude D820, Core 2 Duo @ 2Ghz, 4GB RAM, etc. - and it's running XP Pro, and is part of a Windows server domain.
It has me stumped. I've done a fair bit of online research - but haven't found any solutions.
Any intelligent help would be appreciated!