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Author Topic: 2nd time is far worse!!!  (Read 2355 times)

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kizmit661

    Topic Starter


    Greenhorn

  • Change is a process..Not an event!
    2nd time is far worse!!!
    « on: August 27, 2009, 11:07:06 PM »
    I have a Toshiba Satalite laptop (from around 2001) running Windows XP Pro. I bought it 2nd hand. About a month ago, we came down with a few viruses because my Windows Live One Care subscription ran out so I was naked for awhile...a friend bought Webroot, after installing program...within a couple of minutes every thing was back to good. Within 2 weeks, Total Security was making more of a mess than ever. So much so that I uninstalled Webroot and figured I would go with CA security suite only for it to load with errors, therefore it wouldn't do anything...Now it will let me connect to the internet but if I try to access my e-mail it says access denied. I am wondering if I am going to have to erase my hard drive (which might br harder than anything I've thought about doing. I have another computer that I am using for now but it's very slow! Can I download anything, put it oin a disk and run it on my laptop to clean it up? I don't know how to go about erasing/ (re/formatting). I have a disk that I made that says back-up from 2007. Would that have all numbers/files neccesary as I didn't get an original disk. I also found a 'registration number' file...Any and all help will be greatly absorbed.   ???

    smeezekitty

    • Guest
    Re: 2nd time is far worse!!!
    « Reply #1 on: August 27, 2009, 11:38:47 PM »
    do you have your xp install disk and cd key?
    if not do not reformat

    do you have anything important on it?
    did you try malware bytes super anti malware?
    also try avria and or AVG
    p.s. i am tring to use free soultions
    ()

    mroilfield



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    Re: 2nd time is far worse!!!
    « Reply #2 on: August 27, 2009, 11:43:34 PM »
    You can start with the below link and post the asked for logs and a specialist will be along to help you out.

    http://www.computerhope.com/forum/index.php/topic,46313.0.html
    You can't fix Stupid!!!

    patio

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    Re: 2nd time is far worse!!!
    « Reply #3 on: August 28, 2009, 06:19:09 AM »
    As for the email issue the provider can always be contacted to change/update the passwords required...
       
     
    " Anyone who goes to a psychiatrist should have his head examined. "

    kizmit661

      Topic Starter


      Greenhorn

    • Change is a process..Not an event!
      Re: 2nd time is far worse!!!
      « Reply #4 on: August 28, 2009, 09:08:07 AM »
      What and where is 'malware bytes super anti malware'? Are these something I can download on this pc, put on a disk and load and run on my laptop?
      By the way, I think this is a great all around site for info and everything computer. Kudos to the originator(s). I will try any and all possible fixes. :)
      Thanks!!

      patio

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      Re: 2nd time is far worse!!!
      « Reply #5 on: August 28, 2009, 09:26:29 AM »
      MBAM

      More info on running this and cleaning out your machine can be found in our Virus and Spyware section...one of the Best on the web.
         
       
      " Anyone who goes to a psychiatrist should have his head examined. "

      Sesko



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      • I don't need no help, I can do bad on my own.
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        Re: 2nd time is far worse!!!
        « Reply #6 on: August 28, 2009, 10:12:40 AM »
        To be honest cleaning out your pc and starting fresh really isn't that difficult. Make sure that you are using a real Windows Disk unless your Laptop came with a DVD rom. If it came with a DVD rom you should be able to use bootleg copies of any windows to get up and running.

        If you need, I can walk you through the process of making an ISO disk of any version of Windows to boot from.

        When cleaning and re installing windows be sure to get a USB drive so you can find all your drivers for your laptop. That way once the new windows is installed all you have to do is install from your USB drive instead of trying to find them all over the internet and burn them onto CD's to install.

        I can do some "phone support" if needed to help walk you through, or you can google a "how to". Either way, don't fret something you know nothing about. We all start some where and what better place then here and what better time then now.?

        kizmit661

          Topic Starter


          Greenhorn

        • Change is a process..Not an event!
          Re: 2nd time is far worse!!!
          « Reply #7 on: August 28, 2009, 10:45:37 AM »
          I down loaded the malware removal tools along with others so i  can put them on disk to install in laptop. I may very well need a hand holding thru this experience....i'll let you know.

          patio

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          Re: 2nd time is far worse!!!
          « Reply #8 on: August 28, 2009, 10:55:34 AM »
          Good Deal...

          Here is the hand...if and when you need it.
             
           
          " Anyone who goes to a psychiatrist should have his head examined. "

          kizmit661

            Topic Starter


            Greenhorn

          • Change is a process..Not an event!
            Re: 2nd time is far worse!!!
            « Reply #9 on: August 29, 2009, 09:22:28 AM »
            As I said...I downloaded all of the things on the malware removal list to my desktop. I just tried to right click on items and send to drive D: cd rom so I couuld put disk into laptop and use from there but...each one told me that there was possibly a chance of losing some info. Each one ended up telling me that it could not be done. Is it possible that if I right click on the icons and then click copy instead that I can make it happen???
             Will I be able to copy more than 1 program to the blank disk??
             I feel so stuck on stupid!

            patio

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            Re: 2nd time is far worse!!!
            « Reply #10 on: August 29, 2009, 09:27:38 AM »
            Just burn them all to a CD...this will leave the originals on the Desktop...
            Or simply copy them to a flash drive and run them from there...
               
             
            " Anyone who goes to a psychiatrist should have his head examined. "

            kizmit661

              Topic Starter


              Greenhorn

            • Change is a process..Not an event!
              Re: 2nd time is far worse!!!
              « Reply #11 on: August 29, 2009, 09:35:01 AM »
              Change is a process...Not an event!
              As I said...I downloaded all of the things on the malware removal list to my desktop. I just tried to right click on items and send to drive D: cd rom so I couuld put disk into laptop and use from there but...each one told me that there was possibly a chance of losing some info. Each one ended up telling me that it could not be done. Is it possible that if I right click on the icons and then click copy instead that I can make it happen???
               Will I be able to copy more than 1 program to the blank disk??
               I feel so stuck on stupid!

              smeezekitty

              • Guest
              Re: 2nd time is far worse!!!
              « Reply #12 on: August 29, 2009, 11:03:14 AM »
              Change is a process...Not an event!

              whats your point?

              mroilfield



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              Re: 2nd time is far worse!!!
              « Reply #13 on: August 29, 2009, 03:53:47 PM »
              whats your point?

              Considering that it was the OP that said "Change is a process...Not an event!", what is your point??

              I still say that you are making these crazy useless post just to get your post count up. I might be wrong but that is my opinion.
              You can't fix Stupid!!!

              patio

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              Re: 2nd time is far worse!!!
              « Reply #14 on: August 29, 2009, 04:28:16 PM »
              Agreed.
              The OP was just venting over his frustration and shouldn't have been called on the carpet for it...
              smeeze see my sig...
                 
               
              " Anyone who goes to a psychiatrist should have his head examined. "