I don't know where to begin to help my computer.
I have an
HP desktop - model a6030n
running;
Vista Home Premium - sp 2
AMD Anthon(tm) 64X2 Dual Core Processor 4800+
2.00 GB Ram
32 bit OS
Sound and video cards - I don't know
McAfee Security
SUPERAntispyware - free edition
Malwarebytes - Anti-Malware
Ccleaner
Here are a list of events and a list of problems.
In June of this year My computer crashed. I knew of no good or bad reason for this to happen. Although now I know that
this probably didn't happen WITHOUT a reason.
I had already set up another user account and was able to access it. I don't remember how it happened but I ended up
deciding to reinstall my OS. So I did and was over joyed to see it running. ( Now I realize that there was probably a reason
for it to happen and probably a different way to handle the crash ) but what's done is done. I have worked on this computer
now for about 3 months after that happened with nothing more than normal happenings. That is until now.
Let me list the things that I would like to resolve,
D: drive is too full. It is at less than 15% free.
running slow
error messages - among others is one that says concerning Trying to access Windows Defender - "Application failed to
initialize; 0x880106ka. A problem cause this programs service to stop........" Could this be beibg caused by that unwanted
Norton?
Right after the reinstalled I noticed that the D: drive showed up in red so I tried to access it by going through the right click
- explore- explore but this way was a dead end. I was not allowed past a certain point. Now I think there is another way but
I'm afraid to do anything in case I ruin it. I ran a Reliability and Performance test and it showed the disk checks test failed
and it showed the one problem was the d: drive. While running this test I found a copy of Norton. It showed that it is enabled
although I never downloaded or enabled it. I use McAfee.
A few weeks aqgo when starting my computer a message came up that the fans weren't working so I cleaned and vacumned
the inside of the computer and that seems to have solved it. I moved the unit up so it is next to me and I check it periodically
to see if it is still working.
The computer is running slow and has gotten very, very, very slow within the last couple of days, even on the Internet. I
disconnected an unused router and that didn't speed things up, uninstalled unused programs and stopped startup programs
not used and that didn't work,
It has had more and more error messages coming up.
Since June 10th 2009 I have constantly updated and ran scanns with the Super Anti-Spyware, Malwarebytes and Ccleaner
[recommended by you for another computer I have trouble with] I do this for both drives.
Defraged the C: and D: drives a couple of times,
So I think I'm asking for help with checkng the D: drive up SAFELY, fix slowness and error messages and getting rid of the
symantec- Norton thing.
I hope someone can help me. I don't want another crash when I could prevent it.
Thank you ahead for your help. Debra
