Author Topic: DVD/CD player stopped working (Read 2642 times)

dudusmaximus · « **on:** September 02, 2009, 06:00:02 PM »

My DVD/CD RW burner stopped working on my month-old PC.
It worked for a month and just stopped working...no SW or HW changes
It does have power to it. It ejects and spins the disk.
Inserting a disk does not start a window. My computer does not see the drive when a disk is inserted.
Device Manager reports "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
What I've tried:
rebooting
purchased new DVD/CD drive and installed it - it doesn't work either
swapped out cable between motherboard and drive
tried different socket on motherboard to plug drive data cable into
My PC: Dell inspiron 518, 6 GB RAM, Vista SP 1

Please help. Thanks

patio · « **Reply #1 on:** September 02, 2009, 06:04:39 PM »

Warranty.

dudusmaximus · « **Reply #2 on:** September 02, 2009, 06:24:17 PM »

Warranty.

I wish...it's a refurb from Ebay. It had a 14-day warantee.

dudusmaximus · « **Reply #3 on:** September 02, 2009, 07:31:40 PM »

Went to MS KB and ran the Fixit program. It modified the registry I think. Rebooted and now it works.

smeezekitty · « **Reply #4 on:** September 02, 2009, 08:13:37 PM »

next time dont replace the drive on the first sign of trouble
try software possabilitys first

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