one last thing please, a technician that diagnosed my computer told me that the hard disk was no good, i believe with the boot sector, and if i got a windows installed on a CD and get the computer to boot from the CD drive i can then back up from that same computer. do you know what windows is he talking about.
please foregive me for the grammar I'm using a brand new lap top that the shift key does not work and can't use the upper case symbols. will be taking to the warranty soon.