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Author Topic: Laptop : blue screen on start up  (Read 9382 times)

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Believil

    Topic Starter


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    Laptop : blue screen on start up
    « on: September 25, 2009, 11:22:24 AM »
    Hi
     I have this problem on my laptop when i try to start it up i get this blue screen telling me------

    A problem has been detected and windows has been shut down to prevent damage to your computer

    UNMOUNTABLE_BOOT_VOLUME          ???  ???  ???

    My Laptop is a Dell Latitude D600,   If anyone knows how to fix this please help I do not know much about computers and don't want to mess around with the F2/F12 buttons on start up.
    I do not have a Windows xp CD but is a genuwine Windows xp

    Any Help would be appreciated.

    Thanks
     :-[
    My computer as :- Windows XP service pack 3
                                 AMD Athlon xp 2600+
                                 2.11 GHZ - 1.50 GB of Ram
                                 Nvidia Geforce 4 Ti 4200

    Computer_Commando



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    Re: Laptop : blue screen on start up
    « Reply #1 on: September 25, 2009, 11:31:35 AM »
    Have you installed any new software or hardware just prior to the occurring?

    UNMOUNTABLE_BOOT_VOLUME is not a good sign.

    Believil

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      Intermediate
      Re: Laptop : blue screen on start up
      « Reply #2 on: September 25, 2009, 12:37:35 PM »
      Nope i just switched it of one day came back the next day and the blue screen came up 
      My computer as :- Windows XP service pack 3
                                   AMD Athlon xp 2600+
                                   2.11 GHZ - 1.50 GB of Ram
                                   Nvidia Geforce 4 Ti 4200

      Computer_Commando



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      Re: Laptop : blue screen on start up
      « Reply #3 on: September 25, 2009, 01:10:41 PM »
      ...don't want to mess around with the F2/F12 buttons on start up.
      I do not have a Windows xp CD but is a genuwine Windows xp...
      Is F2 = Setup?
      Is F12 = Repair?
      If F2 is setup (BIOS), go there and see if hard drive is recognized.  If it is, then restart and do F12.
      I am hoping there is a hidden repair partition on the hard drive which sorta takes the place of the Windows CD.

      Believil

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        Intermediate
        Re: Laptop : blue screen on start up
        « Reply #4 on: September 25, 2009, 01:27:34 PM »
        yea i think it's recognised not sure what i'm looking at as i know nothing about this stuff
          I can find Internal HDD lit up in the Boot Order but that seems to be all i see of the Hard Drive
        My computer as :- Windows XP service pack 3
                                     AMD Athlon xp 2600+
                                     2.11 GHZ - 1.50 GB of Ram
                                     Nvidia Geforce 4 Ti 4200

        Computer_Commando



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        Re: Laptop : blue screen on start up
        « Reply #5 on: September 25, 2009, 01:44:12 PM »
        1.  i think it's recognised not sure what i'm looking at as i know nothing about this stuff
        2.  I can find Internal HDD lit up in the Boot Order but that seems to be all i see of the Hard Drive
        1.  You will, that's why you're here.  Trying to see if hard drive is recognized as being there.
        UNMOUNTABLE_BOOT_VOLUME can mean bad hard drive or something crashed with Windows.
        2.  That's good.  Hard drive is probably fully functional.  BTW, I always set boot order to CD 1st and HDD 2nd, but since you have no boot CD, it won't matter.

        Move on to F12 (is that Repair?).  You may lose all your data, but what else can you do?  It's not working at all now.

        Believil

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          Intermediate
          Re: Laptop : blue screen on start up
          « Reply #6 on: September 25, 2009, 01:51:28 PM »
          yea it as a list as follows
           
           1  Internal HDD
           2  CD/DVD/CD-RW Drive
           3  Cardbus NIC
           4  Onboard NIC
           5  Diagnostics
          My computer as :- Windows XP service pack 3
                                       AMD Athlon xp 2600+
                                       2.11 GHZ - 1.50 GB of Ram
                                       Nvidia Geforce 4 Ti 4200

          Computer_Commando



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          Re: Laptop : blue screen on start up
          « Reply #7 on: September 25, 2009, 01:56:40 PM »
          I don't understand.  Is F12 repair?  What does the list follow from?  It must ask you something 1st before giving you the list.

          Believil

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            Re: Laptop : blue screen on start up
            « Reply #8 on: September 25, 2009, 01:58:52 PM »
            F12 is Boot menu
            F2 is set up
            My computer as :- Windows XP service pack 3
                                         AMD Athlon xp 2600+
                                         2.11 GHZ - 1.50 GB of Ram
                                         Nvidia Geforce 4 Ti 4200

            Computer_Commando



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            Re: Laptop : blue screen on start up
            « Reply #9 on: September 25, 2009, 02:01:27 PM »
            Try #5-Diagnostics.
            Look for the Windows CD, you will probably need it.

            Believil

              Topic Starter


              Intermediate
              Re: Laptop : blue screen on start up
              « Reply #10 on: September 25, 2009, 02:14:19 PM »
              when i brought it it was a refurbished laptop with a genuine copy of windows xp pro but i didn't get a CD to go with it.

              dianosic's shows a list of stuff that's passed or fail

              so far
              --Start DST Short Test--
              Test Results : Failed
              Error Code : 1000-0146
              MSG : Unit 0:DST Log contains previous error(s)

              some other tests have passed

              but now it's telling me..... No Diagnostic Utility Partition Found.  To run diagnostics, insert your dell "Drivers and Utilities" CD then select OK

              I have found a Drivers & Utilities version 8.01 CD not sure if it's a dell CD thou
              My computer as :- Windows XP service pack 3
                                           AMD Athlon xp 2600+
                                           2.11 GHZ - 1.50 GB of Ram
                                           Nvidia Geforce 4 Ti 4200

              Computer_Commando



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              Re: Laptop : blue screen on start up
              « Reply #11 on: September 25, 2009, 02:28:53 PM »
              If you contact Dell and provide them with the Service Tag # (located on the bottom), you can get all the CD's for a small charge or maybe for free.  You can download all updates for free.  The Service Tag is the key item to know.
              http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs

              cat-bomb



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              Re: Laptop : blue screen on start up
              « Reply #12 on: September 25, 2009, 02:42:37 PM »
              If you contact Dell and provide them with the Service Tag # (located on the bottom), you can get all the CD's for a small charge or maybe for free.  You can download all updates for free.  The Service Tag is the key item to know.
              http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs

              Start your computer by inserting the Windows startup disks or the Windows installation disk if your computer can start from the CD drive. Or go into your recevery console.
              When the Welcome to Setup screen appears, press R to select the repair option.
              If you have a dual-boot or multiple-boot computer, select the Windows installation that you want to access from the Recovery Console.
              Type the administrator password when you are prompted to do this.

              Note If no administrator password exists, press ENTER.
              At the command prompt, on the drive where Windows is installed, type chkdsk /r, and then press ENTER.
              At the command prompt, type exit, and then press ENTER to restart your computer.
              After you repair the volume, check your hardware to isolate the cause of the file system damage.

              Believil

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                Re: Laptop : blue screen on start up
                « Reply #13 on: September 25, 2009, 04:05:45 PM »
                Hi,  Cat-bomb
                 I haven't got a windows CD  i've tryed the drivers & Utilities version 8.01 Cd but that didn't work
                My computer as :- Windows XP service pack 3
                                             AMD Athlon xp 2600+
                                             2.11 GHZ - 1.50 GB of Ram
                                             Nvidia Geforce 4 Ti 4200

                Computer_Commando



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                Re: Laptop : blue screen on start up
                « Reply #14 on: September 25, 2009, 07:24:49 PM »
                Start your computer by inserting the Windows startup disks or the Windows installation disk if your computer can start from the CD drive. Or go into your recevery console.
                When the Welcome to Setup screen appears, press R to select the repair option.
                If you have a dual-boot or multiple-boot computer, select the Windows installation that you want to access from the Recovery Console.
                Type the administrator password when you are prompted to do this.

                Note If no administrator password exists, press ENTER.
                At the command prompt, on the drive where Windows is installed, type chkdsk /r, and then press ENTER.
                At the command prompt, type exit, and then press ENTER to restart your computer.
                After you repair the volume, check your hardware to isolate the cause of the file system damage.

                Read 1st post of OP:
                "...I do not have a Windows xp CD but is a genuwine Windows xp..."