I have tried everything to log on as administrator and nothing works. I did this and it didn't work. I guess the money I spent for this software program is out the window.
The Administrator account is not displayed in User Accounts unless the computer is in Safe mode. To change the password for the Administrator account:
Click Start, click Turn Off Computer, and then click Restart.
After the computer completes the Power On Self Test (POST), press F8, and then click Safe mode.
NOTE: If you have difficulty getting to the Safe mode menu command, press F8 repeatedly after you turn on the computer.
Log on as an Administrator, or with another account that has Administrator permissions.
Click Start, click Settings, click Control Panel, and then click User Accounts.
Click the Administrator icon.
Click Create a Password or Change my password.
Type a password for the account, and then retype the password to confirm it.
Type a hint to help you remember the password in the event that you forget it.
Click Create Password or Change Password.
For additional information about how to create and configure