Hotfixes deal with more than just the .NET packages...
What is the hotfix # ? ?
since the last post, i returned to add and remove and .net framework 1.1 is empty again so i guess the issue is still open. upon further investigation, i noticed that; ms compression client pack1.0 for xp, ms user-mode driver framework feature pack 1.0, nvidia drivers, via rhine family fast ethernet adapter,windows ie8, windows media format 11 runtime, windows xp service pack 3,gathera,adobe flash player 10 active x, and adobe flash 10 plugins are also empty. i can't tell you the hotfix # . i removed it without making a notation because online assistance said remove them all, clean with a cleaniing tool and redownload all. now i really have no idea what to do??