Thank you very much truenorth & rthompson80819 for taking the time to help me out. Sure appreciate that. I would like to share with you and all forum members my experience and maybe let it be a pointer to treat your printer with a little more respect- As a last resort and to keep my mind at rest I carefully pried open the printhead and the innards was filled with inks. This is what must have happened- while cleaning the head with the syringe I must have applied more pressure than was necessary and ruptured the soft sacs containing the inks and filled up the cavity and short-circuited the electricals of the head. Well, a costly lesson but nevertheless a lesson well learned. Getting back to you, rthompson, the printers were brand new. I dont know about it being discontinued elsewhere but here they sell the printer at a premium here since its the preferred printer to use with CISS. Thank you truenorth, but where I live i.e. Nagaland in the north east of India, its what you might call a backward area and it would be a problem to communicate and transact with your contact in Georgia in the USA. Thanks anyway and please keep the forum alive & going-as I said earlier, its a trove of knowledge for like minded people. Looking forward to more interactions with you guys-CIAO