Hi everybody,
First of all, i want to prevent you that i'm not english and my english is not perfect at all !!
So please, forgive my bad syntax and I would be grateful if you would not use difficult english sayings. Thanks
I have the same problem as this user :
http://www.computerhope.com/forum/index.php/topic,95177.0.htmlI have the same error message, and the pop-ups, and all that *censored* !
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What I've done before finding this forum :I made an analysis with my anti-virus : but with a "deep-analysis", he only found one thing he couldn't delete and I think it's not this because the name was something about norton ( my last anti-virus)
I've just done an other analysis with "Spybot - Search and destroy" He found 2 malvares :
"Fraud.sysguard" and "WinSpywareProtect"
Here are the descriptions of "WinSpywareProtect" :
WinSpywareProtect is a rogue antispyware solution (in close relation to MalWarrior). It scans the system and reports several non existent threats. Further it displays popups every few minutes in order to lure the user into buying the product.
I corrected both...but it didn't change anything =/
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Informations :I'm running XP, have SP3, using Bitdefender. Cannot use IE anymore (I don't use it often) but I can access to internet by firefox.
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Malware Removal StepsSpybot TeaTimer Users Only <- i have "spybot - search and destroy" so it's alright ??
Step 1: Pop-ups are saying that bitdefender is expired but it's not ! well i don't think so...
Step 2: I downloaded CCleaner before getting this malware but as I said it, I can't run it (error message)
Step 3: same than for step 2 ; i can't run the installer !!! Arg !! Can I run it by renaming ? Or something like this ?
I won't be able to continue the procedure before getting an answer ! =/ Thanks in advance