lose of internet connection

[kermit2]

Hi There


  I have a intresting problem, running XP and ive lost connection to the internet. The network connection say network cable not attached. thought it was a ethernet card problem but apperantly the a virus thats going around that causes this.

   Anyone know of this and if so how to get rid of it

 

[Karnac]

You can try right click on the network connections icon on the task bar and then click repair and see if it solves the problem.
In the event that it doesn't, unplug your modem and router if you have one, wait a couple of minutes then plug them in and reboot and see if the problem is solved
It's a common problem and seldom malware related.

[kermit2]

 Tried all that nothing, I have 3 laptop that are wireless and there all fine. I even tried hooking the modemn direct into the desktop but its still the same

[SuperDave]

If your XP computer is hard-wired did you try another cable?

[kermit2]

tired another cable even tried another modemn but it still says network cable unattached. A repair tech at futureshop mentioned somethng about a virus thats going around that causes your computer too lose conection

[SuperDave]

The best thing to do is to go to this link and follow the directions precisely. Post the necessary logs and we can verify if it's caused by malware.