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Author Topic: Computer Won't Turn Off  (Read 3252 times)

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thinkpink1000

    Topic Starter


    Greenhorn

    Computer Won't Turn Off
    « on: December 31, 2009, 03:00:13 PM »
    My laptop isn't turning off after I click the start button and then click turn off. The "logging off" screen appears but thats as far as it gets. To turn it off, I have to take the battery out or hold the power button down. Any reasons why it's not working?
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    Allan

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    Re: Computer Won't Turn Off
    « Reply #1 on: December 31, 2009, 03:02:32 PM »
    I assume this just started. What happened between the last time the system shut down properly and the first time it did not (new hw, sw, virus, error, etc)?

    Boot to safe mode. Can you shut down normally from there?
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    thinkpink1000

      Topic Starter


      Greenhorn

      Re: Computer Won't Turn Off
      « Reply #2 on: December 31, 2009, 03:14:52 PM »
      Yeah, actually I was restarting the computer and it was taking too long so I shut it off by pressing the power button. After that, I got this black screen after logging onto my account but fixed that by restoring my system. Since then it hasn't been turning off properly.
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      Allan

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      Re: Computer Won't Turn Off
      « Reply #3 on: December 31, 2009, 03:15:51 PM »
      And you didn't think that was worthwhile mentioning?

      Vista or 7?
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      thinkpink1000

        Topic Starter


        Greenhorn

        Re: Computer Won't Turn Off
        « Reply #4 on: December 31, 2009, 03:17:08 PM »
        Vista
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        Allan

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        Re: Computer Won't Turn Off
        « Reply #5 on: December 31, 2009, 03:20:07 PM »
        1) Schedule a chkdsk /r and then reboot
        2) If needed, Boot to the Vista cd and try the recovery options
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        thinkpink1000

          Topic Starter


          Greenhorn

          Re: Computer Won't Turn Off
          « Reply #6 on: January 01, 2010, 10:57:59 AM »
          Do you know what could be causing this though?
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          Allan

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          Re: Computer Won't Turn Off
          « Reply #7 on: January 01, 2010, 11:00:33 AM »
          Could be any number of things. Try the above suggestions and see what happens
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