Download
Disable/Remove Windows Messenger to the desktop to remove
Windows Messenger.
Do not confuse
Windows Messenger with
MSN Messenger or
Windows Live Messenger because they are not the same.
Windows Messenger is a frequent cause of popups.
Unzip the file on the desktop. Open the
MessengerDisable.exe and choose the bottom box -
Uninstall Windows Messenger and click
Apply.
Exit out of MessengerDisable then delete the two files that were put on the desktop.
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Download DDS from
|HERE| or
|HERE| or
|HERE| and save it to your desktop.
Vista users right click on
dds and select
Run as administrator (you will receive a UAC prompt, please allow it)
*
XP users Double click on
dds to run it.
* If your antivirus or firewall try to block DDS then please allow it to run.
* When finished DDS will open two (2) logs.
1) DDS.txt
2) Attach.txt
* Save both logs to your desktop.
* Please copy and paste the entire contents of both logs in your next reply.
Note: DDS will instruct you to post the Attach.txt log as an attachment.
Please just post it as you would any other log by copy and pasting it into the reply.