Try each USB device 1 by 1 til you find the one that is not working...
Ok, it is the 'ATT Laptop Connect' wireless PC card (USB) that I use on my laptop (in specs), which I'm trying to install the software on my emachines desktop (in specs). But there is an error during the install process. =
When the setup wizard gets to the point when it installs the drivers, there is an error message as follows:
Title = microsoft visual C++ debug library
Contents = Debug assertion failed. Program E:\windows\system32\MsiExec.exe
file f:\sp\vctools\vc7libs\ship\atlmfc\src\mfc\filetxt.cpp
line 68
For informationon how your program can cause an assertion failure, see the C++ documentation on asserts.
This dialog box gives the options of abort, retry , ignore. Press retry to debug the application.
If I select retry it shows another dialog box that reads;
MsiExec.exe has encountered a problem and needs to close.
Also, open device manager. Any yellow marks?
Yes, there were 4 entries under "other devices" named "USB 305" that had yellow marks. I selected "uninstall driver" for all 4 then uninstalled the AT&T software. When trying to reinstall the AT&T software, I got the error message described above.
What next?
Thanks for the help.