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Author Topic: Dell Latitude C810 No Sound or touchpad  (Read 5114 times)

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Dwayne Austin

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    Dell Latitude C810 No Sound or touchpad
    « on: February 09, 2010, 05:17:10 PM »
    I have just recently reformated the hard drive on a Dell Latitude C810.  I had installed all of the proper drivers from the Dell site for this model.  (There is no service tag so I cannot get any help from Dell.  I have no idea why, its a third hand computer.)  All worked fine except for no sound and the touchpad won't work.  I checked settings in BIOS for touchpad and all is good.  There are no errors in the device manager.  I even bought a Latitude C810 driver restore cd and still nothing.  These devices worked fine before I reformatted the drive.  I have all the updates from windows.  I am at a loss.  Anybody have any ideas? 

    Computer_Commando



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    Re: Dell Latitude C810 No Sound or touchpad
    « Reply #1 on: February 09, 2010, 05:20:36 PM »
    ..There is no service tag so I cannot get any help from Dell...
    Service Tags are not removable.  It's located on the nameplate on the bottom of the laptop.

    Dwayne Austin

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      Re: Dell Latitude C810 No Sound or touchpad
      « Reply #2 on: February 09, 2010, 05:25:24 PM »
      There is no nameplate on the bottom.  In the BIOS it says service tag not installed.  I have run other programs as well I believe Belarc Advisor was one and Dell also scanned it ...Trust me there is no service tag.

      Computer_Commando



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      Re: Dell Latitude C810 No Sound or touchpad
      « Reply #3 on: February 09, 2010, 06:17:34 PM »
      No service tag on nameplate and none in BIOS is very strange.  Yours is the first I've heard of like that.  You can go to http://support.dell.com/ and get the Latitude C810 drivers.

      Here you go:  http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&os=WW1&osl=en&catid=&impid=&SystemID=LAT_PNT_P3C_C810

      Dwayne Austin

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        Re: Dell Latitude C810 No Sound or touchpad
        « Reply #4 on: February 10, 2010, 06:28:05 AM »
        I have downloaded all the drivers off of the Dell site starting with the chipset driver as recomended and the touchpad and sound still do not work.

        Allan

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        Re: Dell Latitude C810 No Sound or touchpad
        « Reply #5 on: February 10, 2010, 06:44:00 AM »
        After downloading the drivers, did you install them?

        Dwayne Austin

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          Re: Dell Latitude C810 No Sound or touchpad
          « Reply #6 on: February 10, 2010, 07:11:30 AM »
          Yes the drivers are installed.

          Allan

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          Re: Dell Latitude C810 No Sound or touchpad
          « Reply #7 on: February 10, 2010, 07:19:54 AM »
          Okay, now I know who you are. Why did you start a new thread - it's only going to cause duplicate efforts and confusion?
          http://www.computerhope.com/forum/index.php/topic,99305.0.html

          Dwayne Austin

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            Re: Dell Latitude C810 No Sound or touchpad
            « Reply #8 on: February 10, 2010, 12:33:58 PM »
            Sorry, I wasn't getting anyplace with the other thread so I thought I'd post it under a different category.  I didn't realize it was going to cause any confusion.

            Dwayne Austin

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              Re: Dell Latitude C810 No Sound or touchpad
              « Reply #9 on: February 11, 2010, 06:46:01 AM »
              How can you delete a thread?