Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: MNJIRA on April 02, 2011, 12:49:31 AM

Title: BLUE SCREEN OF DEATH
Post by: MNJIRA on April 02, 2011, 12:49:31 AM

My laptop showed a blue screen of death, then it shut down. Afterwards it resumed normally, the next day, when i switched it on it showed the blue screen and shut down. It boots till the POST then a dark screen appears. The cursor appears only.

Title: Re: BLUE SCREEN OF DEATH
Post by: Allan on April 02, 2011, 05:04:31 AM

Can you boot to safe mode?

Title: Re: BLUE SCREEN OF DEATH
Post by: michelsmith on April 04, 2011, 03:37:13 AM

Follow these steps to fix a Blue Screen in Safe Mode

Once booting start, select "Safe Mode" from the boot menu.
     
Scan your hard drive by running your antivirus software . If the program locates an infection, move it to your vault or follow the on-screen instructions. After program completion, if a virus was removed, attempt to reboot your computer and see if this clears up the problem. If not, restart your computer in safe mode.
     
Restore your computer to a previous point. Click on the "Start" button. Select "All Programs", "Accessories", "System Tools" and finally "System Restore". Choose a restore point on or before the last day your computer worked without error. Finally Reboot your computer to see if it loads correctly

Title: Re: BLUE SCREEN OF DEATH
Post by: Allan on April 04, 2011, 05:43:15 AM

Please ignore the above post.