Computer Hope

Hardware => Hardware => Topic started by: TwinSoul on May 22, 2013, 11:17:21 PM

Title: Acer Laptop stuck at boot logo screen
Post by: TwinSoul on May 22, 2013, 11:17:21 PM
Hello all,
I own an Acer Aspire M5-581t ultrabook laptop. Up until this point it has given me no issues whatsoever and has run incredibly fast. Last night I was playing Diablo 3 and as I went to exit it to head off to work, it crashed and it seemed my laptop had no idea how to handle it. After ctrl/alt/deleting and trying to solve it with the task manager, the task manager crashed as well and everything was basically frozen. In a hurry to get to work I held the power button to force shut it down. Tonight, I went to start it back up and each attempt, my laptop stays on the "Acer" boot logo screen. After waiting about 8 mins, one of several things will happen - either it will direct me to the system information and setup configuration screen, a box will pop up stating there is no bootable device, or it will fall to a grayish blank screen. What could have happened to my laptop so suddenly?
Title: Re: Acer Laptop stuck at boot logo screen
Post by: patio on May 23, 2013, 05:27:58 AM
Next boot up hold down Shift and repeatedly tap F8 for safe mode...
Select Advanced Boot Menu and from there run the startup Repair.
Do NOT interrupt it.
Title: Re: Acer Laptop stuck at boot logo screen
Post by: TwinSoul on May 23, 2013, 03:46:37 PM
Still no luck. Held Shift and tapped f8 for about 2 minutes straight and it just stayed at the boot logo. After a while of waiting the box popped up saying "no bootable device [Ok]" and when I hit enter it just went to the white screen.  :(
Title: Re: Acer Laptop stuck at boot logo screen
Post by: DaveLembke on May 23, 2013, 04:09:04 PM
Sounds like the Hard Drive is dead. If you know the make of the hard drive such as Seagate, download seatools and run a HDD test on it.
Title: Re: Acer Laptop stuck at boot logo screen
Post by: Computer_Commando on May 23, 2013, 04:33:03 PM
I think this model laptop has an SSD.
Title: Re: Acer Laptop stuck at boot logo screen
Post by: TwinSoul on May 23, 2013, 04:50:48 PM
Will try that. Under further research I'm thinking either the harddrive got corrupted or something when everything crashed and I forced it to shut down or corrupted a boot file. When I try to boot it the harddrive and motherboard are making healthy sounds so at least that's intact and the fan isn't doing anything erratic. Quite sure that it has an SSD as well, would it be possible to run a similar test, and if so, how?
Title: Re: Acer Laptop stuck at boot logo screen
Post by: DaveLembke on May 23, 2013, 05:10:29 PM
http://www.pcmag.com/article2/0,2817,2416723,00.asp?tab=Specs (http://www.pcmag.com/article2/0,2817,2416723,00.asp?tab=Specs)

Looks like Drive may be a hybrid 520GB 5400 RPM + SSD to me sounds like a hybrid.
Title: Re: Acer Laptop stuck at boot logo screen
Post by: patio on May 23, 2013, 05:27:00 PM
Was this unit dropped ? ?
Be honest....
Title: Re: Acer Laptop stuck at boot logo screen
Post by: Ryuk on May 23, 2013, 06:10:29 PM
If its windows 7 you could try using a repair disk.  I would check the BIOS an see if its seeing the drive just to make sure. 
Title: Re: Acer Laptop stuck at boot logo screen
Post by: TwinSoul on May 23, 2013, 06:16:43 PM
Haha no, I have treated this laptop with lots of care and never once dropped it. And it came with Windows 8.
Title: Re: Acer Laptop stuck at boot logo screen
Post by: Ryuk on May 23, 2013, 06:28:02 PM
Patio, will help you out cant say I know enough about 8.  It should of asked you to make backup disks but, outside of that.  I would ether look on youtube or google
Title: Re: Acer Laptop stuck at boot logo screen
Post by: Computer_Commando on May 24, 2013, 12:18:04 PM
http://www.pcmag.com/article2/0,2817,2416723,00.asp?tab=Specs (http://www.pcmag.com/article2/0,2817,2416723,00.asp?tab=Specs)

Looks like Drive may be a hybrid 520GB 5400 RPM + SSD to me sounds like a hybrid.
It's actually 2 separate drives.  The SSD is used for disk caching only.  I've seen some of those type of SSD's for sale; they cannot be used as primary drives.